Got scammed by Swiggy Instamart.. Need advice should I proceed to consumer court ?

[Alphanandini172]

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Alphanandini172
PARTICIPANT
April 5, 2025 at 11:32 am

Recently, I bought a chutney powder from Swiggy Instamart and was shocked at the price difference. The product’s price was ₹45, but Swiggy Instamart listed it at ₹80 with a “massive” discount of ₹2. 🤐

This isn’t my first experience with such inflated pricing, but it’s definitely crossing the line now. If a product has a fixed USP and MRP, how can platforms justify an 80% markup?

I wouldn’t have been surprised if they charged separately for convenience or delivery. But artificially inflating the price and then showing a discount? That’s misleading at best.

Maybe this is legal. Maybe I’m overthinking it. But for customers who aren’t actively checking, this means paying way more than they should.

#swiggy #consumerrights #priceinflation

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