How to file a complaint for food related items

[Braveking6647]

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Braveking6647
PARTICIPANT
April 5, 2025 at 10:39 am

Hi, first time poster here.

I recently ordered ice cream from Swiggy from NIC store, I consumed the ice cream multiple times, all three times I did not feel well the next day, I think they might have mixed something with the ice cream.

Is there any basis to file a complaint in consumer court for this? Since I technically don’t have any evidence for the quality of the product, do we also need to send some evidence based on lab tests when sending the complaint? I have some ice cream left with me which can be tested or inspected.

I am seeking advice on whether I should file this complaint, proceed with lab tests if required, the cost I might have to incur for all this, basically is this something which is worth pursuing.

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[Desiknight9081]

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Desiknight9081
PARTICIPANT
April 5, 2025 at 10:41 am

Complain to the food inspector

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[Braveking6647]

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Braveking6647
OP
April 5, 2025 at 10:43 am

So do I need to send the product to him or just the batch number and such, there is obviously more containers in the market for the specific batch number.

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[Desiknight9081]

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Desiknight9081
PARTICIPANT
April 5, 2025 at 11:06 am

Call them on the number available online and they’ll let you know everything.

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