I recently filed a complaint with Indian Overseas Bank (IOB) regarding a wrong transaction. After raising the complaint, I received a complaint number as confirmation. However, a few hours later, I got a message saying:
“Dear IOB customer, please submit valid documents to avoid freezing operation in your account.”
This message seems concerning, and Iβm not sure if itβs a legitimate request from the bank or a scam attempt. Has anyone experienced something similar? Should I be worried, and how should I proceed?
Any advice would be appreciated!