Shop broke my laptop motherboard

[Sanjayseeker456]

S

Sanjayseeker456
PARTICIPANT
March 23, 2025 at 9:11 pm

Here’s a short summary:
I have Acer Nitro laptop for repair to a local shop with no GST… They mishandled the repair by replacing the original 144Hz display with a faulty 60Hz display and later damaging the motherboard. Despite promises to fix it or give me the new motherboard amount(35-40k), they returned the laptop in a worse condition and paid only ₹20,000 when asked for remaining told me to go to police if I want but they won’t give a penny more , much less than the actual repair cost AFTER 3 MONTHS!!!!! They tried fixing it for 3 months!!!!!!

I HAVE SEND A LEGAL NOTICE BUT THEY DONT SEEM TO CARE

I have video of them writing in a blank paper stating that they have broken the motherboard
I have call logs
I have video proof of shop

Can anyone tell me if I should press and go to consumer court since the money remaining is less than 30k

If possible and if anyone would like to take up this case pls lemme know….

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[Rapidbear8085]

R

Rapidbear8085
PARTICIPANT
March 23, 2025 at 9:14 pm

ADVOCATE HERE. Your case seems to be fit for service deficiency in consumer complaint, however, better advisable would be to pursue a parallel case of civil suit for damages on account of business losses. You can lodge a complaint with local business association of the shop as well. My best wishes.

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