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SMy father had two sbi cards of 1lakh each and due to some financial issue both got into defaulter as we didn’t payed the dues. So in 2023 he cleared 1lakh of one card and that agent told us to clear the other half whenever we want to. All this turned into a problem when another agent started to harrass my family by calling contacts which i didnt even gave in my reference and abuse them on text and calls also using sms bombing on there numbers. When i talked to him he didn’t even accepted his mistake and started to say that its my mistake that forced him to do these things andhee didn’t even visited my house or call my father even once also he abused even me on call so i did it back. I have other cards too which are in defaulter list but they were all respectable throughout the whole process. I already emailed the sbi grievance regarding this and contacted the old agent regarding the issue and he also said to complaint. Is there any thing else i can do or any mistakes from my side? Basically i am very tensed because of these things.
He also kept saying to share my card details with him and last settlement papers which i didn’t gave him. -
SWhy do you have to share your card details with him? You shouldn’t do that and the insult and harassment from the part of agent is also against bank policy. File an Ombudsman online against the branch which issued you card.
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