Community › Forums › Legal Advice India › Duped by Family Member, any possible action ?
- This topic has 26 replies, 13 voices, and was last updated 1 year, 3 months ago by
Cleverfalcon3655.
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UUser_8dd634fc
PARTICIPANT
March 13, 2025 at 3:51 pmWe were recently looking to buy an AC for the upcoming season and despite my resistance, parents decided to buy it from our relative who runs a Mitsubishi agency.I didn’t resist because I thought they are thieves, in my experience huge Financial transactions between Family Members is never a good thing. And I believed better deals could be found online.
My Parents (Middle Class, not tech savvy) decided to go to their agency where they decided to get an Inverter 3 star split AC. They fixed the price at 28k with installation charges quoted at 7k. I could not go sadly due to my college.
Today when I came home from College, to my shock I found that the AC installed was a 2 star non inverter AC. When I asked my Mom, she was confused and decided to call our relatives. They said we didn’t talk about 3 star inverter but a Non Inverter AC. And the company only makes Non inverter ACs in 2 star tag.
What’s more is that the installation also costed 11k !! They said some copper pipe was required which costed 5k.The 2 star non inverter ac was never communicated to either mom or dad at any time. My Mom didn’t realise it is a 2 star ac. When I searched for the price of this model online, it was 26.5k + installation. I immediately asked my mom for the receipt of the Ac, she said they didn’t receive any receipt and will be sent on Monday.
For written proof, we only have the quotation papers which mention a 3 star inverter AC. I know that action can be taken under the Sales of Goods Act under exception of caveat emptor by description and sample, but it seems my very trusting father made a statement to my relatives – “We don’t know much about all this AC things, please do whatever you feel is the best for our home !”
My parents are also insisting that we do not pursue the matter legally because it will ruin our relationships but I believe it was over the moment they cheated us. Can anything be done here ?
TLDR – Relatives scammed unknowing parents and parents do not want to pursue the matter. We have little written proof but my father’s statement may be used against us.
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HHappyshark11
PARTICIPANT
March 13, 2025 at 4:00 pmFile a consumer complaint against them. -
SSupercharu1957
PARTICIPANT
March 13, 2025 at 4:14 pmHow does AC installation cost 11k? I bought a split AC from Amazon and the installation was just βΉ1200.-
SSilentshashi7569
PARTICIPANT
March 13, 2025 at 4:33 pmInstallation ke kabhi bhi itne zyada charges lagte hi nhi h. I mean 11k is too much for installation. -
CCalmsmriti9199
PARTICIPANT
March 13, 2025 at 4:59 pmIt could cost that much if the copper pipe connecting the outdoor to indoor is added extra-
SSupercharu1957
PARTICIPANT
March 13, 2025 at 5:07 pmNo way! Copper tube costs like 2k for 15 meters. Thatβs more than enough for most homes.
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KKhushistar405
PARTICIPANT
March 13, 2025 at 7:24 pmOuter unit must have been rt next to the inner unit. 1200 is ridiculously low. Or unless you did it from a third party in which case warranty is void-
UUser_884efd64
PARTICIPANT
March 13, 2025 at 10:28 pmI paid 675 for installation by Daikin offical vendors.
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WWisehawk7332
PARTICIPANT
March 13, 2025 at 9:11 pmThat depends on length of the copper tubing and the gas filling needs. The 1200 is the minimum installation charge if your outdoor unit is just on the other side of the indoor unit. If the distance increases, so does the cost.I am currently looking at installing tubing for a VRV AC setup and the tubing itself costs ~1.05L and another 16k for installing it.
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CCalmsmriti9199
PARTICIPANT
March 13, 2025 at 5:01 pmBrother – I own over 30 acs accross my houses and airbnbs. I think the cost of AC is correct. 3 star are min 35-40k especially Mitsubishi. The installation could also be expensive since the copper wire is additional. Also the company takes care of the installation and doesnβt have any ties to the dealership for this-
VVenkatstar244
PARTICIPANT
March 14, 2025 at 4:10 amThis
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UUser_11f23d9c
PARTICIPANT
March 13, 2025 at 7:52 pmyeah the installation is usually around 1200-1500 without extra copper, and some companies provide free installation too -
AArohipanda989
PARTICIPANT
March 14, 2025 at 5:17 am28k for mitwubishi is pretty cheap op and mitsubishi dosent offer copper piping with the ac i think unlike regular brands, hece the extra installation cost and the dealer wont be making any commision on it dont worry-
CCleverfalcon3655
PARTICIPANT
March 14, 2025 at 3:54 pmIhave 5 star 1.5 ton inverter ac Mitsubishi aaka model purchased in 2024 summer for 37500-
AArohipanda989
PARTICIPANT
March 14, 2025 at 3:57 pmBS pure BS, it must’ve been mitashi, go online check prices for mitsubishi-
CCleverfalcon3655
PARTICIPANT
March 14, 2025 at 4:07 pmwhy did you got offended check this ac is it mitashi[https://mitsubishielectric.in/products/air-conditioning-systems/split-air-conditioners/inverter-winter-and-summer-series/raz-se13vg](https://mitsubishielectric.in/products/air-conditioning-systems/split-air-conditioners/inverter-winter-and-summer-series/raz-se13vg)
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AArohipanda989
PARTICIPANT
March 14, 2025 at 4:09 pmIt certainly isn’t 1.5 tn 5 star as you mentioned earlier-
CCleverfalcon3655
PARTICIPANT
March 14, 2025 at 4:12 pmI gave you the page link to check the name the variant I have is 5 star-
AArohipanda989
PARTICIPANT
March 14, 2025 at 4:14 pmI call BS on your price, which the page fails to mention anyways, check the price [here](https://www.vijaysales.com/p/P212014/156822/mitsubishi-electric-1-5-ton-5-star-split-inverter-air-conditioner-with-auto-restart-fast-cooling-sleep-mode-msygr18vf)
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CCleverfalcon3655
PARTICIPANT
March 14, 2025 at 4:15 pm[https://mitsubishielectric.in/products/air-conditioning-systems/split-air-conditioners/inverter-series/ray-ue18vg](https://mitsubishielectric.in/products/air-conditioning-systems/split-air-conditioners/inverter-series/ray-ue18vg)I have found my variant you can look
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AArohipanda989
PARTICIPANT
March 14, 2025 at 4:17 pmBhai 37k mein bluestar bhi nahi ayega tumhe mitsubishi chahiye-
CCleverfalcon3655
PARTICIPANT
March 15, 2025 at 2:44 amBilkul sahi baat h bhai bluestar nahi aata 37 me par LLoYD or mitsubishi akabishi model aate h dono same price par the isliye in dono me se hi mene company achhi h mitsubishi isliye liya tha-
AArohipanda989
PARTICIPANT
March 15, 2025 at 2:45 amBhai akele mt pi, mujhe bhi ue wala nasha kara-
CCleverfalcon3655
PARTICIPANT
March 15, 2025 at 2:47 amArre yaar tum itna personally kyu le rhe ho ki ye ac iss rate par milta h abki baar jab bhi market me jao to pta jrur krna ki mitsubishi ka akabishi model 1.5 5 star kitne ka milta h -
AArohipanda989
PARTICIPANT
March 15, 2025 at 2:48 am -
CCleverfalcon3655
PARTICIPANT
March 15, 2025 at 5:29 amWhy canβt you see that the model youβre looking is slim model and the one that I bought is akabishi.
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HHappystar6849
PARTICIPANT
March 14, 2025 at 12:28 pm3 star split AC usually costs around 40k.I have a high end mitsubishi which costs around 70k.
It’s a great company, don’t think too much. Enjoy the chilly air flow….
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