[UPDATE] Help me fight this edtech giant legally. Kinda helpless (17F)

[User_adfce966]

U

User_adfce966
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February 27, 2025 at 3:20 pm

Context: https://www.reddit.com/r/LegalAdviceIndia/comments/1ix4ofm/help_me_fight_this_edtech_giant_legally_kinda/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

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[User] (4:15 PM): Today is 27th.

[Team Unacademy] (4:17 PM):

“Hi, Sure, we will share an update with you by the timeline mentioned.

We appreciate your patience until then.”

[Team Unacademy] (6:53 PM):

“Hi, Please note that we are working to seek approval to process a refund for you.

Request you to allow us some time here regarding the final update on the same.”

[Team Unacademy] (later update):

“Hi,

We would like to inform you that the refund will be processed in 1–2 business days.

Once processed, it would take 5–7 business days to reflect in your source account.

We hope this helps.

Please do get back to us in case of any further queries. We will be happy to assist you.”

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Dos,

Pressured them on twitter and kept asking for update, Filed on NCH, reported on 1930. Threatened them legal notice and case.

Don’ts,

Try seeking help from customer support or sales team, they will only hear your issue and never revert back. Mail to Grievance team are slow, but effective I feel. T

Commenting on linkedin of founder or DMing them. There is like super rare chance that would help.

Thnx to everyone on this sub who took time and responded.

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