Company is not giving salary for the 22 days we worked this month ??

[User_c4ced0c8]

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User_c4ced0c8
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February 23, 2025 at 3:54 pm

So I worked in a BPO it was my 6th month in that particular company . We were working for a specific hair care brand . There new updates every 3 days regarding their products . There were lots of rules and regulations in the company . Our calls use to sometimes go till 20 mins most of the calls used to go above 7 mins . It was getting difficult to complete our targets of at the end of the day of our which was 10-7 .

So to balance out we used to take some call of 2-3 mins by just solving customer query . We had very high bar for quality , shift adherence and customer satisfaction . And I maintained all of those above 95% . Recently they started auditing 2 mins call and if we didn’t follow the script or missed any single parameter from script and marked it as answered . They gave us ztp without warning or even giving us a chance to improve . Now they are not even giving us salary for the 22 days we worked here . So what should I do need advice ????

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