Need legal help /advice on how to proceed

[Quickking5878]

Q

Quickking5878
PARTICIPANT
January 24, 2025 at 4:05 am

Someone I knew was able to pull my bank statement without my consent. They were able to read the amounts of money sent to me by other people. How can I protect my self from this and be able take action against the persons who have done this.

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[Saratseeker418]

S

Saratseeker418
PARTICIPANT
January 24, 2025 at 4:37 am

Where did the breach occur ? At the level of the bank or at your end ?

Who gave and who took the information?

What are the transactions and how can they be used against you ?

What is the proof you have of the breach and against the persons you feel have accessed your data ?

Without an answer to most of the queries what advice can be given ?

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[Quickking5878]

Q

Quickking5878
OP
January 24, 2025 at 5:45 am

It happened in the bank level. Cause the person doesn’t know my bank details to check up on. My ex’s brother and people she knew from the banking sector. The transactions were sent by a family member and I didn’t disclose it earlier. They are used it to destroy a relationship. The proof of the breach is that my ex knows each transaction detail from that particular sender and was able to tell me the exact amount and date .This precise information cannot be accessed without getting the statement.

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[Primeowl5754]

P

Primeowl5754
PARTICIPANT
January 24, 2025 at 9:50 am

Complain to bank first in writing at branch level. Ask them how these details were given out and by whom . If it was received in person ask them to preserve Cctv footage of that date. If bank branch does not respond, escalate to nodal officer and then to RBI banking ombudsman

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[Urbandude6919]

U

Urbandude6919
PARTICIPANT
January 24, 2025 at 5:10 am

Complain to the RBI against the concerned bank!!

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[Quickking5878]

Q

Quickking5878
OP
January 24, 2025 at 5:46 am

Is there a website or an office of the RBI that I can visit to raise the complaint? Sorry for the base level questions but I haven’t a clue how to deal with it

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[User_9606d8d4]

U

User_9606d8d4
PARTICIPANT
January 24, 2025 at 11:37 am

RBI has a branch in Mumbai but since things are done online nowadays see if you can do it that way

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