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UI have an absolute open-and-shut case against Lenovo India.
Lenovo has officially issued an MDOA (Machine Dead On Arrival) certificate, authorizing a 100% refund. They have already legally admitted fault in writing.
They are refusing to arrange a reverse pickup from my current address citing the pickup can be only done from delivery address. I have moved from Punjab to Noida.
The evidence file (Invoice, Service Call Report, MDOA email, NCH docket screenshot, and the final breached deadline emails) is perfectly compiled into a single PDF.
The legal argument is straightforward: Deficiency in service and unfair trade practice for withholding an approved refund due to internal IT limitations.
If you are a junior advocate looking to add an easy corporate win to your record, or if you know someone who can help a fresh grad out, please DM me or drop a comment!
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