Holyheaden not delivering order (45+ days) and blocked me after payment – what should I do?

[User_2b156c52]

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User_2b156c52
PARTICIPANT
April 28, 2026 at 12:10 pm

I ordered a pair of pants (Folk Japanese Denim) from Holyheaden on 13 March 2026 for ₹3696.

Payment was made via UPI (FamPay through GoKwik), and the payment was successful. I received an order confirmation (Order ID: 23718), but after that there have been no updates at all.

It has now been more than 45 days and I still haven’t received the product.

I tried contacting them multiple times on Instagram, but they never responded and have now blocked me.

I’ve already filed a complaint with the National Consumer Helpline and raised a dispute for the payment.

At this point I’m not sure if I should expect the product at all or just push for a refund.

Has anyone else faced this with Holyheaden? Did you eventually get your order or your money back?

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