Ordered a mattress from kurlon and cancelled it the same day but still not refund.

[User_92f06a91]

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User_92f06a91
PARTICIPANT
April 28, 2026 at 11:16 am

I ordered a mattress on 30th march and dropped a mail for cancellation on 31st. Even ordered another one which has been delivered since then. I got a confirmation from them on 31st march that the order is cancelled and refund initiated but no refund has been received by me yet. I have dropped multiple emails and the assure me a refund within 24to 48 hours but still nothing. Even the customer service on call is useless. I have called over 10 times and they just say they’ve escalated it but still nothing. What options do I have?

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