- This topic has 16 replies, 8 voices, and was last updated 2 months, 1 week ago by
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ILast year in June, i started treatment with a dental clinic in Noida. Everything seemed to be normal at first, and within 4 weeks, the treatment was supposedly done. 2 weeks after the treatment, I called and complained to their receptionist about some pain, but he said i could take a pain killer and it would go away. After making multiple calls, the doctor agreed to see me once and suggested a scan to be done. I followed through and called them back to make an appointment and they never received my calls. I waited for a whole 6 month period before seeking corrective treatment, and confirmed with 2 doctors that the initial treatment was not done correctly, thus the pain. I then proceeded to leave a Google review with details about their mis-conduct and negligence. And the following day, to my suprise, I received a legal notice with a bunch of false accusations and dafamatory recovery for 50 Lacs. According to them, I am liable to pay this amount to them, and issue an apology in writing. In the notice, they have made multiple false statements such as I posted a review with malicious intent and to extort money from them, and that i shouted slogans in their streets and what not. They even claim that I was satisfied with the treatment and i expressed satisfaction (idk when or how?). Even though i replied to them over email denying the claims, i want to know what should i expect next. I am 100% sure that my review was/is completely factual, and if anything i downplayed the damage. What should be my next course of action here?
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SDo not respond to the Notice.
And, do not remove the review
Your review is your personal opinion hence, maintainable in eyes of law. You have constitutional rights protecting your review. He can do nothing about it.
In regards to allegations such as shouting in streets, he must have corroborative evidence suxh as cctv footage since every clinic has cctv outside clinics but looking at such ill acts he might resort to a witness. So, you ask two of your best friends to be a witness stating they went to accompany you and nothing like that happened.
Such notice with false accusations come under criminal intimidation, fraud, cheating and such.
Remember, DO NOT RESPOND to the legal notice or any email in any way. Your entire case depends upon it.
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MThat’s a perfect scenario to get back some money from them as mental harrasment case.
0 chances of you loosing this case.
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IThank you so much! I just Googled you. For the email, I have already responded, but I will be in touch if this escalates. Thanks again! 🙂
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EThere is nothing to worry about even if you have replied to their legal notice. Further, there is no case made out for defamation if the imputations are true. This notice is just to threaten you and nothing else. So, hold your ground. You too have the remedy to go to consumer courts. In fact, it’s best that you have mentioned in your email that you will take the legal action if you receive any further notice harassing you or intimidating you.
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KFile a counter suit for harassment and more importantly, medical negligence. Take the other two doctor’s observations in writing and F these guys up.
About the “defamation suit”, always remember, truth is an absolute defence against defamation.
NAL.
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II wasn’t aware i could do something like this, but now deeply considering it. The worst part is, that even during the treatment, the main doctor who examined kind of dissappeared, and his wife (also a dentist) conducted the treatment. She is the one who sent me the legal notice because i categorically wrote in my review that she was exceptionally rude. Also, right after my review, there is a flood of positive reviews going on. I am just surpised at how they have been conducting business with such low integrity, that too as medical practitioners. I mean, you could so much harm to a person’s life that way. smh!
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VThey can’t do shit. The Supreme court quashed similar cases in the past.
A motorcycle dealership recently threatened me with “legal consequences” if I did not remove the review. I ignored their BS. -
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