- This topic has 13 replies, 12 voices, and was last updated 1 year, 5 months ago by
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U2 weeks ago on Navi there was a bug in which while doing a mobile recharge through Flipkart UPI, you could select how much you could pay. I did a bunch of recharges worth Rs4000 for 1 rupee. They sent me a whatsapp message a week ago asking me to make the remaining payment.
Now my bank account shows a lien against it and I am not able to utilise the funds in my account. I was never contacted by the bank nor have they communicated to me about this.How can I proceed further. -
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SYou deliberately did something illegal. You’re paying the price.
The clean hands doctrine is based on the maxim of equity which states that one “who comes into equity must come with clean hands.” This doctrine requires the court to deny equitable relief to a party who has violated good faith with respect to the subject of the claim.
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TI don’t think they can lien your account for this. They can at maximum reverse the recharge? I don’t understand how the bank’s comply with this stuff. Its not like a court order or something. If i go and give a letter to the bank to mark a lien on Navi’s or Flipkart’s bank account, will the bank accept it? It’s completely ridiculous. Did the bank conduct any independent inquiry? Were you given an opportunity of being heard? I’m not a lawyer but this is just common sense & out of basic law taught to commerce graduates but it’s appalling to see half the comments here don’t understand basic law.
Did you do wrong- maybe
Can they sue you- yes
Can they recover the amount from you- maybe
Can the bank mark a lien on your account for this- absolutely not imhoMake a complaint to ombudsman after escalating through the channels or otherwise take the bank to court
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UThis was happened with me too when I called navi team they said thousands of people have done it free recharge using bug now my account got liened marked my ipo money was 15k was to be returned cause ipo not alloted when I checked account account was lien marked and when 15k got refunded in my account it didn’t show in balance my account was liened marked i have done 50k of recharges my 15k ipo money got minus from 50k lien amount still showing minus 35k in account without call or notice they are doing lien marked account of everyone that’s just illegal I am going to consumer court because problem and bug was navi upi when I called their team they are unable to accept that bug was company’s fault blaming all on customer if their is big exploit in country like India remaining open to everyone that everyone can do big amount recharge at 1 rupees the exploit will be exploited it’s company fault to accept 1rs payment and doing recharge now they are demanding money in 3 days how can I arrange big sum of money in just small time I am student my all hostelers friends did it also their account is also got minus
What can you suggest to counter this
Ombudsman or consumer court? -
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