- This topic has 18 replies, 7 voices, and was last updated 1 year, 2 months ago by
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UIdk why but BoB has suddenly blocked my account for no real reason ! I have not performed any illegal or scammy transactions!!
I don’t know what to do. I tried contacting BoB customer care but they are worth nothing more than shit! Plus there is no branch of that bank in my hometown unfortunately. Now please guide me what should I do? I need to make some urgent payments, but all my money is in BoB only…
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VOn the app ? It’s showing same. My savings account is not available it’s showing. I don’t think they froze it. It’s some server issue. Raise a complaint or make the effort of going to a branch. I’d do the same on Monday. FDs are still showing tho. The proper amount as well.
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UYeah, I am able to receive money from anybody, but am not able to transfer money from my BoB account…
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VYeah so they freezed the accounts of all who haven’t provided a KYC for the last year or two. You have to reach out to the branch and get a firm and submit KYC
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UYeah, I also contacted them today, they said that I must have to visit the branch to fill all my details and submit the form, and then my account should work perfectly. But they also mentioned, that it is only my UPI which is blocked, that means, I can still do the transactions normally using IMPS or direct bank transfers! So I used that instead cause I too lazy to visit my home branch, so I just transferred all my money from BoB to Jio Payments bank (for now), and now I will continue using it…
So basically, bye bye BoB 😂
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DSo u will spend all ur saving instead of keeping it for hard times !! Atleast switch to other better banks idfc equitas ujjivan suryoday jana etx etx
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SWrite an email to their customer care regarding the issue and ask them to provide the exact reason for freezing the account and the steps to be taken for unfreezing.
Also, ask a friend/family member living somewhere close to a BOB branch to visit the branch and ask for the reason for freeze .-
UI did contact them via their customer care no., but they said that my account is totally okay, means there is no blockage/freeze on my account, they further stated that it might be my aggregators’ side error (by GPay or Amazon Pay) while I believe it is not an error from their side…
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SBhai there’s a difference between calling the customer care and writing an e-mail.
E-mail creates accountability and liability on their part, and the information shared by them over e-mail can be used for filing a strong complaint in future, if needed. -
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UMy BOB Current Over Draft Account is Debit Frozen from last 8 days, I have submitted the KYC documents, and still the status is Debit Froze. What should I do ?
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