B’lore Owner refusing to return my token amount after I changed my mind

Community Forums Legal Advice India B’lore Owner refusing to return my token amount after I changed my mind

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    • #50277 Reply
      User_2e1875bc
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        User_2e1875bc
        PARTICIPANT
        February 21, 2025 at 10:10 am
        Hello everyone. I’m a 24F working in Blr. Recently I was on a hunt for a good separate room in a big apartment w flatmates for myself. I checked out this place few days ago and absolutely LOVED it. Although it was a little over my budget, I still went ahead. I spoke to the flatmates for almost 2 hours and didn’t find any red flags and thought everything is as per my needs.

        I even put down a token amount of 25k before leaving the apartment when I went to visit. But the next day I did some math and realised that paying deposit, maintenance, rent and the setup cost for the apartment was too big of an amount (1.2 lakhs total upfront) for me to put upfront and that it is not a wise financial decision to lock a big amount like that.

        So I called the owner the next day to tell him I’m no longer interested and that he should refund my token amount. And he refused saying tokens are non refundable and that I should find a replacement and he would consider the token paid.

        His property manager forwarded me this message earlier today

        “The token is always non refundable as was conveyed to her prior transaction. The decision on her part was made after thought.

        A relatively big amount was quoted so that we don’t entertain non-serious prospects and avoid situations exactly like this one.
        We declined other people because of her and we face the loss due to her careless and hurried decision. She was not forced to put down the token, she did so as a functioning adult capable of taking decisions.

        If decisions like this could be flipped, then what purpose would token amounts serve? It would be useless to collect tokens.

        There are only two things we can do for her here:
        1. If she is able to find someone to take her spot from March 1st, we can accept and consider the entire token amount to be given to us by the replacement.
        2. We can refund 20k to her from our end if and only if we are able to find a replacement by March 1st. The 5k will be withheld as penalty charges for our losses.
        3. If we are unable to find a replacement by March 1st, the 25k is forfeited.

        Her unprofessional behaviour has cost us convertible leads. And hence there must be compensation for the same.

        Incase she disagrees to this arrangement, clarify to her that this is a civil matter not a cybercrime matter and that she should file it in the civil court. She will hear from my lawyer if and after she chooses to do so.”

        25k token amount is big amount for me and cannot afford to lose it. What should I do? Any advice and help is highly appreciated.

        Thanks

      • #50292 Reply
        Calmhawk6365
        Participant
          C
          Calmhawk6365
          PARTICIPANT
          February 21, 2025 at 10:18 am
          Go to bangalore sub and contact stbroseph

        • #50291 Reply
          User_2d5deaa3
          Participant
            U
            User_2d5deaa3
            PARTICIPANT
            February 21, 2025 at 10:20 am
            You cannot do anything about it. Token amount is always non returnable

          • #50290 Reply
            Niharikarider869
            Participant
              N
              Niharikarider869
              PARTICIPANT
              February 21, 2025 at 10:21 am
              Looks fair on the owner’s part. Token advance should be refundable only if owner can find an alternate tenant.Β 

              The owner can claim he lost leads, no way to prove it.Β 

              There are consequences for our decisions, owners also invest significant time and energy in renting out the property. So prospects should not be able to just give a token and then renege without consequences.Β 

              • #50293 Reply
                User_ace2a77b
                Participant
                  U
                  User_ace2a77b
                  PARTICIPANT
                  February 21, 2025 at 10:38 am
                  Nice try landlord’s account.

                  • #50294 Reply
                    Niharikarider869
                    Participant
                      N
                      Niharikarider869
                      PARTICIPANT
                      February 21, 2025 at 10:50 am
                      I am a renter for a long time in Bangalore, have had my share of landlord troubles, nothing very bad compared to what some renters face.

                      But expecting owner to immediately return token advance due to prospect changing their mind is too much.

                • #50289 Reply
                  User_f5c5d2b8
                  Participant
                    U
                    User_f5c5d2b8
                    PARTICIPANT
                    February 21, 2025 at 10:23 am
                    OP, don’t get into all this chaos. you made a mistake. token amounts are non refundable. forget it and move on. I understand the sentiment but not worth dragging this…

                  • #50288 Reply
                    User_2f0b4085
                    Participant
                      U
                      User_2f0b4085
                      PARTICIPANT
                      February 21, 2025 at 10:28 am
                      The whole purpose of token amount is so that you don’t change your mind.

                      Owner does not owe you anything. You forfiet the token amount unless you had a written understanding that the token amount will be returned.

                      Even if they find a tenant, they returning the amount will only be in good will. They don’t have to return anything.

                      You should only pay after you have made up your mind.

                    • #50287 Reply
                      Primehawk33
                      Participant
                        P
                        Primehawk33
                        PARTICIPANT
                        February 21, 2025 at 10:35 am
                        This is how tokens work. Cut your losses op, either stick with this place itself or hope they find someone by March. The owner here seems to be pretty considerate saying he will return the money if xx condition is met. Most people would just wave bye as you kept making noise πŸ˜…

                      • #50286 Reply
                        Rapidrider1855
                        Participant
                          R
                          Rapidrider1855
                          PARTICIPANT
                          February 21, 2025 at 10:42 am
                          In Mumbai, token is refundable. We had given our flat in rent and token is refundable

                        • #50285 Reply
                          Primefalcon577
                          Participant
                            P
                            Primefalcon577
                            PARTICIPANT
                            February 21, 2025 at 10:46 am
                            Token is non refundable true .. why would u pay such high money initially..
                            Only if a person has a good heart he will return a token or else most of them won’t..

                          • #50284 Reply
                            Cleverpanda4290
                            Participant
                              C
                              Cleverpanda4290
                              PARTICIPANT
                              February 21, 2025 at 10:53 am
                              Try looking for another person to take the place and take the money from them

                            • #50283 Reply
                              Braveanvi8270
                              Participant
                                B
                                Braveanvi8270
                                PARTICIPANT
                                February 21, 2025 at 10:54 am
                                Owner is too nice and very genuine but seem to be knowing his stuff well

                              • #50282 Reply
                                Soniaeagle333
                                Participant
                                  S
                                  Soniaeagle333
                                  PARTICIPANT
                                  February 21, 2025 at 11:02 am
                                  token amount is non refundable ….. these landlords don’t even return security money.

                                • #50281 Reply
                                  Saurabhwolf522
                                  Participant
                                    S
                                    Saurabhwolf522
                                    PARTICIPANT
                                    February 21, 2025 at 11:22 am
                                    The token amount is not returnable. It’s gone.

                                  • #50280 Reply
                                    Alphasmriti6948
                                    Participant
                                      A
                                      Alphasmriti6948
                                      PARTICIPANT
                                      February 21, 2025 at 12:07 pm
                                      while I agree with the owner its a potential loss for him but he can’t forfeit any big amount in the name of token money especially when its just 1-2 days of time, but if u have wasted his weekend then he might deduct some more money as enquiries r usually more in those 2 days. in any case u better take chance and take the help of local police, time loss and mental harassment ka bhi case lagao, its a pre thought harassment for just 1 day miss

                                    • #50279 Reply
                                      User_ba014e62
                                      Participant
                                        U
                                        User_ba014e62
                                        PARTICIPANT
                                        February 21, 2025 at 12:16 pm
                                        Firstly, who pays 25k as a token amount when being indecisive?
                                        Token amounts are usually 5k to 10k max and most people do refund it when you explain your circumstances.

                                        My suggestion is to call them and instead of saying you cannot afford it, tell them you were unable to raise the funds due to personal/family emergency and would appreciate if they can return the amount.
                                        This usually works.
                                        Negotiate for return of minimum 20k .

                                      • #50278 Reply
                                        Alphaeagle7623
                                        Participant
                                          A
                                          Alphaeagle7623
                                          PARTICIPANT
                                          February 21, 2025 at 6:15 pm
                                          Wowhhh I didn’t realise token amount are non refundable
                                          I thought it was just something we began to expect. (Normalise)

                                          I am glad mine was different 😭😭

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