- This topic has 48 replies, 35 voices, and was last updated 1 year, 3 months ago by
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USo basically my father (69M) using his bsnl number for the last 17 years, recently he bought new phone but the older sim was micro sim but we needed a nano sim, we went to the bsnl office, and there was a employee who said randomly that his name has one alphabet wrong instead of Deb it is Dey, not matching with aadhaar card, wr argued that it’s a bsnl mistake not ours bt he said he can’t help and we have to pay 300rs for correction.. After 4 days we then again went to the bsnl office now there was a lady employee we told her we needya nanon sim without hesitation she gave us the nano sim, she even cross checked and saw there was no wrong alphabet in the system.. After 5 days that male employee who asked formoneya called us anad told us that, ” How could you take the sim without informing me, you have to pay 300rs otherwise your sim will be deactivated ”
I complained to bsnl customer care but there was no help.. What to do now?? Clearly that’s a illegal bribe right?? -
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VDnt call customer service and talk first. As kong as its working dont do anything as we are not sure if staff is trying to extort money or telling the truth.
As long as UPis are working in that number rest assured things are fine.
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UI already got the new sim without paying money, bow he is getting pissed that why didn’t i pay 300rs to him..
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Uhttps://www.bsnl.co.in/opencms/bsnl/bsnl_h/about_us/consumer_griev.html
Down the page ways are written to escalate
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UAlready did that and even had a conversation with a bsnl customer care lady, she said that ignore the calls and if you have any problem go and complain to your nearest police station???? Like seriously??
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UComplain to ACB. Anti corruption bureau if you have that kind of time on your hands. It will be fun to see someone regret asking for a bribe of 300 rs.
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UHe is just trying to loot you. Same happened to me in Vi store as after I lost my phone i went to get the sim card but he told me you’ve changed your aadhar address and I’ve to pay 500₹ for that 😂 . I told him I’ll come tomorrow, saw a man on the road side selling Vi Sims told him to give me a new Sim for my old number. He took 50₹ for new Sim card only. 😂😂😂 mc employee just trying to loot innocent people
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SPro tip: if you port a number you only need to show the port code OTP to the new operator, no verification of current ownership. This is the easiest solution for people who got their number years ago in someone else’s name, no need for consent documents to transfer ownership needed.
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SContact bsnl vigilance:
Address: Office of the Chief Vigilance Officer, BSNL, Ground Floor, Stern Court Complex, Near MTNL Sanchar Haat, Janpath, New Delhi-110001
Phone: 011-23734340
Email: cvo@bsnl.co.in
They have zero tolerance policy regarding bribery/corruption.
NOTE: Keep call recording of his where he asked for the money. If not recorded, just talk to him on call, and record that call.
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UBro, we had a problem with BSNL many years ago so my father (who was a VSNL employee) used his contacts to connect directly with the DGM of BSNL. The minute we escalated the issue they responded quickly. My suggestion is to escalate your experience to a higher officer within BSNL If necessary go directly to the office (not the service centre) and demand to speak to a manager and explain your story. Don’t let this guy get away – he will extort money from other customers.
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UPro tip for readers:- Usually normal mobile shops who offer simcards have a tool to cut your sim to make it a nano. To make it full size tell have extra plastic pieces lying around. I did the same with my mom’s old bsnl sim. The store guy was nice and did not charge me.
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HBut why did you go to a bsnl office for just converting a micro sim to nano sim? Was the micro sim damaged? Asking because any mobile repair shop can do this for free or 10 rupees.
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UJust pay the 300 bro, it’s BSNL they’re long gone, running in losses still.
I don’t think that will make a hole in your pocket, and even if it was a 300 rs bribe he will happily eat one plate biriyani atleast. He didn’t ask 3k no?
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UWhy should i?? He is salaried employee?? Not doing it for free is he?? Why should i pay him illegally??
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UIt’s not about 300 or 300000 rs.. It’s about ethics.. He is doing this to us.. Imagine how many people he scams sitting in a privileged position.. That’s how indian system gets rotten
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UWho the fuck defends PSU employees? He’s asking for a bribe. No clear explanation as to why he needs Rs. 300. If the other BSNL lady gave the nano sim without any hesitation and confirmed no mismatch, I don’t know why this other employee is causing trouble for no reason.
If you want to go the Malicious compliance route, do the sting operation and pay him Rs. 300 but record everything on camera and send the complaint to ACB. You’ll ruin his life for sure but will teach him a nice lesson.
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RPort the number to airtel and dont tel ypur dad.. he wouldnt know or care .. live happily ever after
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UWell his father will know, because the network will be more widely available and there will no call drops and the call will also connect faster. 😆😆
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UVi and Airtel Employee both told me I couldn’t port to Prepaid plan and would have to go with postpaid only. I ported to prepaid using the app. They’re just trying to upsell. Tell the bsnl employee you’ll be porting to Airtel/Jio/Vi if your issue wasn’t resolved immediately and will put their name in the “why you are porting feedback” (there’s no such feedback) fear makes people work that’s why religion exists.
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LSame thing happened to one of my friend. He waiited outside the office and followed him home.next day went to office and asked for correction, he said cannot do it will cost 300rs. So he went to his home in evening and ready to give 300rs. Guy shit his pants. My friend also told he can give the money near his daughter school also if required. Guy lost all hopes in life. I don’t think that person has recovered yet.
PS this is a make up story.
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