Cheating by Onecard

[Expertshark9798]

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Expertshark9798
PARTICIPANT
May 8, 2025 at 9:40 am

Hi All,
My one card credit card was blocked and I was approached by their team and they promised over mail that if I pay Total due amount of 59000, they will unblock my credit card.

I paid, and its been 1 month I have been following up and now my account is closed and their team is saying that the account once closed can’t be opened.

They have acknowledged on mail that this has been a fault at their end and proposed ro provide me a 1000 amazon gift voucher as an apology 😏

What can I do here? Shall I report this to RBI or file a case of cheating?

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[Vandanapanda66]

V

Vandanapanda66
PARTICIPANT
May 8, 2025 at 9:59 am

This is not cheating. You paid only what you were owed in the first place. Which you should have paid before it came to the stage of account blocking or closing. You are now a risky customer for them. So, they might not re-open your account. I would suggest take the voucher and move on. NAL.

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[Cleverwolf8887]

C

Cleverwolf8887
PARTICIPANT
May 8, 2025 at 9:59 am

File a complaint in the RBI ombudsman and attach the mail as evidence.

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