Cyber Crime Authorities

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    • #71190 Reply
      User_b4160596
      Participant
        U
        User_b4160596
        PARTICIPANT
        January 19, 2025 at 11:39 am
        I had reported of a fraudulent activity to the bank and cyber crime authorities. The cyber crime authorities via online portal closed my case without any action or explanation communicated. Even before the bank came up before the resolution.

        How do I address this problem as the bank is not refunding the money now.

        How do I request for a re-investigation in this process. Kindly help – willing to go to any legal extent possible to help retrieve the amount as it is a huge sum and life’s saving .

      • #71191 Reply
        User_70161bcf
        Participant
          U
          User_70161bcf
          PARTICIPANT
          January 19, 2025 at 2:34 pm
          1. File an application under the RTI Act, [rtionline.gov.in](http://rtionline.gov.in) and demand the Action Taken Report/Status Report on your complaint.

          2. Make a complaint to the Commissioner of Police.

          3. Wait a few days, most 7 days and if no action is taken, file a petition before the concerned Court under Section 156(3) Cr.P.C. for registration of an FIR.

          4. You haven’t shared any details of the incident, so it;s hard to comment. But make a complaint to the RBI Banking Ombudsman against the bank [https://cms.rbi.org.in/cms/indexpage.html#eng](https://cms.rbi.org.in/cms/indexpage.html#eng)

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