Cyber fraud: Jio sim takeover

[User_cb2f7148]

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User_cb2f7148
PARTICIPANT
March 10, 2025 at 3:42 am

Some fraudster has taken over my father’s phone number through eSIM activation and has got access of his profile details like aadhar number,pan etc. I tried to deactivate his sim but Jio support is of no use, they deactivate the sim temporarily and fraudster is activating it again through customer support as he knows all the answers to CS queries.

Luckily we have no financial loss as of now as all digital transaction modes are deactivated on the bank accounts linked to that number.

I tried reaching out to 1930 ie cyber crime helpline but they said they can’t do much until there is any financial transaction made by the fraudster.

I am clueless on how to get access to the phone number once again. Can someone help with this?

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[Happythinker3303]

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Happythinker3303
PARTICIPANT
March 10, 2025 at 3:49 am

How scammer got the otp for the first time? 

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[Quickram427]

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Quickram427
PARTICIPANT
March 10, 2025 at 4:19 am

Yeah like the other redditor said, wouldn’t it require a OTP to activate/deactivate?

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[User_cb2f7148]

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User_cb2f7148
OP
March 10, 2025 at 9:55 am

He impersonated my father with multiple phone calls, but my father is unable to recall if he has shared any OTP with anyone.

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[Primeowl5754]

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Primeowl5754
PARTICIPANT
March 10, 2025 at 4:39 am

File an FIR in local police station pronto. If they dont register go to the DCP or SP who will be an IPS officer. Use that to block the esim on network. Inform all banks where KYC id given…ask them to block apps and get a new number on a dumb phone..to register with bank

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[Indianking9360]

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Indianking9360
PARTICIPANT
March 10, 2025 at 8:13 am

This OP.. ditch that number make it obsolete.

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[Braveseeker242]

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Braveseeker242
PARTICIPANT
March 10, 2025 at 5:59 am

by visiting cyber police station

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[Desideepa514]

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Desideepa514
PARTICIPANT
March 10, 2025 at 8:10 am

Reach nearest JIO store and block the sim first

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[User_cb2f7148]

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User_cb2f7148
OP
March 10, 2025 at 9:54 am

I have tried this multiple times with jio store’s help but he is activating it again through customer care as he has all the details. And jio is not blocking it permanently.

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[Desideepa514]

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Desideepa514
PARTICIPANT
March 10, 2025 at 9:56 am

Once you get replacement SIM card. Old SIM card gets blocked

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[Calmroma1232]

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Calmroma1232
PARTICIPANT
March 10, 2025 at 11:28 am

Got to sanchar saathi and go to Know Mobile Connections in Your Name. You’ll find this number under your father’s name. Disable the number for your own good.

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