Difference in invoice amount and actual paid amount at Royal Enfield showroom

[User_70944fc9]

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User_70944fc9
PARTICIPANT
February 22, 2025 at 5:13 pm

As the title says, I have purchased a vehicle last month and after receiving invoices I have found out that the amount I have paid was more then the Imvoced amount. After raising a formal complaint through email , the shower manager contacted me, after all the talks they have agreed that a sum of 1750 was over charged.. They said that,they will reimburs me by giving riding gear( Gloves). They are now insisting me to close the complaint through mail and send them a screen shot, so that they can send it to their head office or something. I don’t know how to proceed further.

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[Rapidbear8085]

R

Rapidbear8085
PARTICIPANT
February 22, 2025 at 7:33 pm

ADVOCATE HERE. This was an act of embezzlement of funds. Showrooms are on franchise models, and they pay certain amounts on every sale to RE’s parent company. I would suggest that you write another email/complaint and stick with your cash reimbursement that choosing any product, because what you get from showroom, you get the same accessory at 1/3rd outside the showroom. My best wishes.

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