Dukanwala charging 25 rs for 20 rs cold drink bottle claiming it freezing charge

Community Forums Legal Advice India Dukanwala charging 25 rs for 20 rs cold drink bottle claiming it freezing charge

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    • #12427 Reply
      Rapidsharmila9005
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        Rapidsharmila9005
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        April 18, 2025 at 12:56 pm
        Same with 40 and 90 rs bottle ,It is normal or we can complain

      • #12457 Reply
        Coolhero1657
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          Coolhero1657
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          April 18, 2025 at 2:05 pm
          Ye to 20 sal purani baten hai

          • #12465 Reply
            Rapidsharmila9005
            Participant
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              Rapidsharmila9005
              OP
              April 18, 2025 at 2:52 pm
              Ok uncle ji

              • #12470 Reply
                Coolhero1657
                Participant
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                  Coolhero1657
                  PARTICIPANT
                  April 18, 2025 at 2:59 pm
                  Abhi to 30 bhi cross mhi hua πŸ₯²

            • #12456 Reply
              Fiercealok3524
              Participant
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                Fiercealok3524
                PARTICIPANT
                April 18, 2025 at 2:18 pm
                Whenever I’m overcharged like this, I simply return the bottle and walk away. I’ve heard that shopkeepers have little to no margin on cold drinks but that’s not my problem to solve.

                • #12464 Reply
                  Rapidsharmila9005
                  Participant
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                    Rapidsharmila9005
                    OP
                    April 18, 2025 at 2:52 pm
                    Seems its very common

                  • #12463 Reply
                    Aravhero991
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                      Aravhero991
                      PARTICIPANT
                      April 18, 2025 at 3:23 pm
                      Guess entitled assholes want shopkeepers to chill their fucking cold drinks free of charge.

                      • #12469 Reply
                        Suhaniknight973
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                          Suhaniknight973
                          PARTICIPANT
                          April 18, 2025 at 3:59 pm
                          >want shopkeepers to chill their fucking cold drinks free of charge.

                          Given you are ignorant, let me explain to you the concept of costing. The MRP of the cold drink is arrived at after accounting for all costs including REFRIGERATION!

                          • #12473 Reply
                            Aravhero991
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                              Aravhero991
                              PARTICIPANT
                              April 18, 2025 at 4:03 pm
                              No it does not. MRP is for the product landed at the shopkeeper’s door. Shopkeepers have all the right to charge for the service they are providing to refrigerate that drink. That charge can be zero. Or 100. Never see assholes complaining at restaurants selling water bottles for 100 bucks. These are the same assholes who would pay service charges to nirmala tai for even using public toilets. But god forbid whop keeper asks for a charge, all hell breaks lose

                              • #12477 Reply
                                Smartlion3132
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                                  Smartlion3132
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                                  April 18, 2025 at 5:56 pm
                                  Rupay ko bucks bolne wale 5cents ke liye kyu magajmaari karenge

                                • #12476 Reply
                                  Wisepanda3567
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                                    Wisepanda3567
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                                    April 22, 2025 at 4:20 pm
                                    Get well soon buddy

                              • #12468 Reply
                                Ramyahero36
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                                  Ramyahero36
                                  PARTICIPANT
                                  April 18, 2025 at 4:08 pm
                                  Then what should we do? Shopkeeper’s also pay rent on the shop, employ their employees, have lights on, do we pay for everything OVER MRP? No. IT IS THE COST OF DOING BUSINESS. If they are bad businessmen they can close their shop.Β 

                                  LAW SAYS YOU CANNOT CHARGE MORE THAN MRP FOR A PRODUCT.Β 

                                  • #12472 Reply
                                    Aravhero991
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                                      Aravhero991
                                      PARTICIPANT
                                      April 18, 2025 at 4:10 pm
                                      They have unchilled bottles available for you to consume. Don’t be that entitled brat. Buy the unchilled MRP one and be happy with it.

                                      • #12475 Reply
                                        Ramyahero36
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                                          Ramyahero36
                                          PARTICIPANT
                                          April 18, 2025 at 4:22 pm
                                          I’m entitled to my rights as a citizen of this country to buy things at or lesser than MRP.Β 

                                          • #12479 Reply
                                            Aravhero991
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                                              Aravhero991
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                                              April 18, 2025 at 4:25 pm
                                              Your right is to buy the MRP bottle as it came out of the manufacturer. Shopkeepers are entitled to charge for the service they are providing.

                                              Freaking morons always eager to screw the small guy.

                                              • #12481 Reply
                                                Ramyahero36
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                                                  Ramyahero36
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                                                  April 18, 2025 at 4:29 pm
                                                  Are you an idiot? Shopkeepers earn some commission on every product. A company sends shopkeeper products knowing that they will be complying with the laws. If the shopkeeper can’t make better business decisions, he should renegotiate the margins with the company. If he can’t he can choose to not have a refrigerator. EVERY PLATFORM THAT SELLS ANYTHING, has to comply with MRP. No shopkeeper is ABOVE LAW.Β 

                                                  • #12482 Reply
                                                    Aravhero991
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                                                      Aravhero991
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                                                      April 18, 2025 at 4:30 pm
                                                      Why u salty? Buy what company sent na. The unchilled bottle. At MRP. Who stops you.

                                                      • #12484 Reply
                                                        Ramyahero36
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                                                          Ramyahero36
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                                                          April 18, 2025 at 4:34 pm
                                                          I’m literally a lawyer so yeah I’m salty. Plebs like you just ruin anything by excusing illegal activities in this country. It’s ok dw, I sometimes sue these random activities myself and then they regret itΒ 

                                                        • #12483 Reply
                                                          Smartlion3132
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                                                            Smartlion3132
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                                                            April 18, 2025 at 5:57 pm
                                                            Bhai company wale fridge bhi free me dete hai

                                                      • #12480 Reply
                                                        Silentkanak6844
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                                                          Silentkanak6844
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                                                          April 19, 2025 at 1:22 am
                                                          Chutye ganja marke baitha hai kya. Go read what MRP is.

                                              • #12462 Reply
                                                Expertfox4565
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                                                  Expertfox4565
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                                                  April 18, 2025 at 5:33 pm
                                                  I used to buy from wholesalers. They usually sell single bottles. I bought a β‚Ή95 printed bottle for β‚Ή75, and I think they still sell for β‚Ή15–₹20 less. But the bottles aren’t chilled. Whenever I buy from a local shop, they sell at the MRP printed on the bottle with no extra charges

                                                • #12461 Reply
                                                  Shachiseeker740
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                                                    Shachiseeker740
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                                                    April 18, 2025 at 6:10 pm
                                                    They get 5rs per bottle

                                                • #12455 Reply
                                                  Luckyeagle3826
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                                                    Luckyeagle3826
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                                                    April 18, 2025 at 2:23 pm
                                                    There are plenty of other shops just avoid

                                                  • #12454 Reply
                                                    Happytiger698
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                                                      Happytiger698
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                                                      April 18, 2025 at 2:38 pm
                                                      seems like you are new to india !!

                                                      this type of thing usually happens to ISBT’s or bas addas

                                                    • #12453 Reply
                                                      Expertfox4565
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                                                        Expertfox4565
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                                                        April 18, 2025 at 2:40 pm
                                                        Ask him for Original Bill with 25rs mentioned if not they buy from different shop

                                                      • #12452 Reply
                                                        Anshbear244
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                                                          Anshbear244
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                                                          April 18, 2025 at 2:45 pm
                                                          Yaar, yaha do-paach rupay ke liye itne saare post aur uspar fizool guftgu kar rahe hai! Reddit par Abb lukko ka bol bala hai!
                                                          🀦🏻🀦🏻🀦🏻

                                                        • #12451 Reply
                                                          Avanithinker8
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                                                            Avanithinker8
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                                                            April 18, 2025 at 2:46 pm
                                                            Ask him to give non refrigerated bottle for Rs.15/-.

                                                            • #12460 Reply
                                                              Rapidsharmila9005
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                                                                Rapidsharmila9005
                                                                OP
                                                                April 18, 2025 at 2:56 pm
                                                                Aree but freezing ka kitna he bill ayega usko

                                                                • #12467 Reply
                                                                  Avanithinker8
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                                                                    Avanithinker8
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                                                                    April 18, 2025 at 2:59 pm
                                                                    Complain against him.

                                                              • #12450 Reply
                                                                Archanafalcon45
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                                                                  Archanafalcon45
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                                                                  April 18, 2025 at 2:50 pm
                                                                  Jammu and Amritsar left the chat

                                                                  • #12459 Reply
                                                                    Rapidsharmila9005
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                                                                      Rapidsharmila9005
                                                                      OP
                                                                      April 18, 2025 at 2:52 pm
                                                                      Context

                                                                      • #12466 Reply
                                                                        Archanafalcon45
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                                                                          Archanafalcon45
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                                                                          April 18, 2025 at 2:57 pm
                                                                          Amritsar – freezing charge
                                                                          Jammu – literally everything charge,Rs8 for MRP 5 Lays, even extra for Rs1 chewing gum (except for those few govt. Shops which are very few and have very much limited products)

                                                                          • #12471 Reply
                                                                            Expertsushma4065
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                                                                              Expertsushma4065
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                                                                              April 18, 2025 at 4:14 pm
                                                                              Jammu could be understood but what’s reason for overcharging in Amritsar

                                                                              • #12474 Reply
                                                                                Archanafalcon45
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                                                                                  Archanafalcon45
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                                                                                  April 18, 2025 at 5:55 pm
                                                                                  Only for products which required a cooling system, like chocolate/drinks etc, they gave 2 options – either 20Rs for hot Or 25 for chilled bottle. And it’s pretty obvious that a cold drink has to served chilled

                                                                                  • #12478 Reply
                                                                                    Wisewolf261
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                                                                                      Wisewolf261
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                                                                                      April 19, 2025 at 2:52 am
                                                                                      Better to buy from places like Reliance Mart then.

                                                                          • #12449 Reply
                                                                            Avanithinker8
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                                                                              Avanithinker8
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                                                                              April 18, 2025 at 2:54 pm
                                                                              Consumers can contact the National Consumer Helpline (1800-11-4000 or 1915), the Consumer Forum in their district, or file a complaint online.

                                                                            • #12448 Reply
                                                                              Desikush6804
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                                                                                Desikush6804
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                                                                                April 18, 2025 at 3:03 pm
                                                                                One shopkeeper tried this with me 10 years back. I replied, does company give you free fridge so you can charge extra for cold drinks. Then I said I am not going to buy any product from you from now on and walked away.

                                                                                Shopkeeper called me a couple of times while I was walking away. Didn’t look back. Never bought anything from his shop.

                                                                              • #12447 Reply
                                                                                Alphaeagle7623
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                                                                                  Alphaeagle7623
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                                                                                  April 18, 2025 at 3:07 pm
                                                                                  Yess good advice guys .
                                                                                  Also use the power of media make him famous twitter everywhere do this.pleas people to boycott .Instamart will be better bhai .insab ke dhande bund

                                                                                  • #12458 Reply
                                                                                    Payalpanda188
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                                                                                      Payalpanda188
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                                                                                      April 18, 2025 at 3:24 pm
                                                                                      I want to purchase a cold drink of 20rs

                                                                                      **Local shopkeeper – Sir 20rs cold drink ka and 5rs cooling ka**

                                                                                      u/Realistic-Turnip-125 – I won’t pay 5rs extra for cooling charges. Loot macha rakhi hai tum logo ne

                                                                                      **Swiggy Instamart – Purchase for minimum Rs 499 to avoid delivery charges of Rs 30**

                                                                                      u/Realistic-Turnip-125 – yes atleast i am getting fair price of things rather than shopkeeper

                                                                                      Shopkeeper – 1 points

                                                                                      u/Realistic-Turnip-125 – 0 points

                                                                                  • #12446 Reply
                                                                                    Aravhero991
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                                                                                      Aravhero991
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                                                                                      April 18, 2025 at 3:21 pm
                                                                                      Yeah. Screw the small shop owner. Why not just buy the unchilled bottle. That’s what is supposed to be sold at MRP. There is a cost to operate commercial refrigerators. Bigger shops can probably absorb in their margins. Smaller ones don’t.

                                                                                    • #12445 Reply
                                                                                      Silentshark6986
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                                                                                        Silentshark6986
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                                                                                        April 18, 2025 at 3:33 pm
                                                                                        And these shop owners have a problem when people start opting for online shopping.

                                                                                      • #12444 Reply
                                                                                        Ramyahero36
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                                                                                          Ramyahero36
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                                                                                          April 18, 2025 at 4:11 pm
                                                                                          You can also contact the company that a shopkeeper is selling their product for more than MRP. The company might blacklist such a vendor.Β 

                                                                                        • #12443 Reply
                                                                                          Desitiger1605
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                                                                                            Desitiger1605
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                                                                                            April 18, 2025 at 4:23 pm
                                                                                            Standard practice in my area too unfortunately. Stopped buying here. Weirdly enough its cheaper to buy it online in my case.

                                                                                          • #12442 Reply
                                                                                            Supertanvi8820
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                                                                                              Supertanvi8820
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                                                                                              April 18, 2025 at 4:25 pm
                                                                                              Ye to puaran scan hai bc. Bachpan mein woh 2.50rs wali frooti ke kiye shopkeeper 1rs extra leta tha ye bol ke ki fridge ka bhi charges hai

                                                                                            • #12441 Reply
                                                                                              Expertbear6893
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                                                                                                Expertbear6893
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                                                                                                April 18, 2025 at 6:17 pm
                                                                                                Dont pay and ask him to lodge a police complaint if he wishes to

                                                                                              • #12440 Reply
                                                                                                Silentprem7467
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                                                                                                  Silentprem7467
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                                                                                                  April 18, 2025 at 6:55 pm
                                                                                                  OP you ever tip your server at a restaurant? Word of advise, never go to US. πŸ˜‚πŸ˜‚

                                                                                                • #12439 Reply
                                                                                                  Vivekguru848
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                                                                                                    Vivekguru848
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                                                                                                    April 19, 2025 at 1:59 am
                                                                                                    buy from walk-in store like mini market. they don’t charge such cooling charges.

                                                                                                  • #12438 Reply
                                                                                                    Vivekguru848
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                                                                                                      Vivekguru848
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                                                                                                      April 19, 2025 at 2:00 am
                                                                                                      fortunately chailwalz don’t ask for heating charges!

                                                                                                    • #12437 Reply
                                                                                                      Pratyushlion957
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                                                                                                        Pratyushlion957
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                                                                                                        April 19, 2025 at 2:17 am
                                                                                                        There is a shop near my house which do this so i told him this is wrong and explained selling anything above mrp is illegal but side me ek aunty jo uska side lene lagi aur boli freezing a charge to legaga hi.I gave that price and go away
                                                                                                        I was not angry at shopkeeper who is doing this I was angry at that aunty jisko customer right pata hai nahi aur dusro ko Gyan dene bich me aa gayi

                                                                                                        Aasi chutiya log hai 🀧 to ye scam to hoga hi i never colddrink from that shop again

                                                                                                      • #12436 Reply
                                                                                                        Smartneeraj9805
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                                                                                                          Smartneeraj9805
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                                                                                                          April 19, 2025 at 3:36 am
                                                                                                          Open a dukan and start selling your own in the area. For 21.

                                                                                                        • #12435 Reply
                                                                                                          Amayaguy369
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                                                                                                            Amayaguy369
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                                                                                                            April 19, 2025 at 5:18 am
                                                                                                            Lol.. I was charged 5rs extra for cooling charges on ice-cream

                                                                                                          • #12434 Reply
                                                                                                            Desihero3760
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                                                                                                              Desihero3760
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                                                                                                              April 19, 2025 at 5:44 am
                                                                                                              Same problem.
                                                                                                              Itis against rules. You can’t charge more than MRP.
                                                                                                              they won’t listen to you usually, they will tell don’t buy then because everyone’s charging the same.

                                                                                                              They won’t give you bill, if they do then they are screwed. But if everyone stops buying them they will fix it.

                                                                                                            • #12433 Reply
                                                                                                              Indiankrish1781
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                                                                                                                Indiankrish1781
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                                                                                                                April 19, 2025 at 6:25 am
                                                                                                                bhai nimbu pani peena kl se.. India is still developing so no options as such

                                                                                                              • #12432 Reply
                                                                                                                Experttarun6146
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                                                                                                                  Experttarun6146
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                                                                                                                  April 19, 2025 at 1:17 pm
                                                                                                                  Don’t waste your time on silly issues and Don’t be cheap.

                                                                                                                • #12431 Reply
                                                                                                                  Epicrohan8597
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                                                                                                                    Epicrohan8597
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                                                                                                                    April 19, 2025 at 2:49 pm
                                                                                                                    Drink the bottle first if they don’t take it on mrp then refuse to buy

                                                                                                                  • #12430 Reply
                                                                                                                    Prochirag2655
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                                                                                                                      Prochirag2655
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                                                                                                                      April 19, 2025 at 7:20 pm
                                                                                                                      This is not a new thing. I have always paid as per MRP whenever they ask for a cooling charge.
                                                                                                                      Dont ask the cost just see the mrp scan the qr code n pay and dont turn around.

                                                                                                                      Next time ask them to sell it without being cold let’s see if people buy it. Also they say they have to buy a fridge for it, tell me then both cocacola and Pepsi provide you with the fridge at no cost.

                                                                                                                      It’s part of the electricity bill, he basically wants people to fund the electricity bill. Whats next? Fund his children’s school fee.

                                                                                                                    • #12429 Reply
                                                                                                                      Praveenbear269
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                                                                                                                        Praveenbear269
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                                                                                                                        April 20, 2025 at 7:35 am
                                                                                                                        Long ago like 20 years ago they used to do such things at my town. 2 rupees extra for chilled items. After that I think there were several complains by the people and also wide coverage of it in the newspaper and such charges stopped. Also then Big bazaar came up so I guess they didn’t have a choice.

                                                                                                                      • #12428 Reply
                                                                                                                        Alphasheela8472
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                                                                                                                          Alphasheela8472
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                                                                                                                          April 21, 2025 at 6:10 am
                                                                                                                          Theatre me ja kar same drink 100 me kahreedo, par Dukan waale ko 5 rupees extra nahi dene hain nah.

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