Flipkart seller delivered damaged Ac twice and refused refund.

Community Forums Legal Advice India Flipkart seller delivered damaged Ac twice and refused refund.

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    • #988 Reply
      Paridhifox145
      Participant
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        Paridhifox145
        PARTICIPANT
        May 7, 2025 at 11:43 am
        Omnitechretail, a Delhi-based seller on Flipkart, sold me a damaged AC. It was picked up, but instead of a refund, they tried sending back the same unit as a replacement. I rejected the delivery and asked for a refund.

        Despite sharing photos/videos as proof, Flipkart says the seller denied the refund. The damaged AC is still with Ekart, and it’s been over a month with no resolution from Flipkart.

        I’m planning to file a fraud complaint at Mongolpuri Police Station, Delhi. Is there anything else I can do to escalate this?

      • #996 Reply
        Primetarun169
        Participant
          P
          Primetarun169
          PARTICIPANT
          May 7, 2025 at 11:45 am
          Flipkart ki ma ki choot

        • #995 Reply
          Desiknight9081
          Participant
            D
            Desiknight9081
            PARTICIPANT
            May 7, 2025 at 11:45 am
            Hi. I’m a Delhi based lawyer. I doubt that the police will interfere with this issue. Send them a notice or something first and then see what works best.

          • #994 Reply
            Coolsachin3840
            Participant
              C
              Coolsachin3840
              PARTICIPANT
              May 7, 2025 at 2:06 pm
              Raise a consumer complain in portal. It has worked for me previously when a seller was refusing return.

              consumerhelpline.gov.in

            • #993 Reply
              Primeguru835
              Participant
                P
                Primeguru835
                PARTICIPANT
                May 7, 2025 at 3:01 pm
                Flipkart is worst ever for electronics.

              • #992 Reply
                Rupeshowl186
                Participant
                  R
                  Rupeshowl186
                  PARTICIPANT
                  May 7, 2025 at 3:44 pm
                  I worked as a Ekart delivery man. Please don’t be rude. It’s tough fucking job. Ekart office will never refund you. They will pressurise the delivery man to refund. We are responsible for the package. If it’s gone then we have to pay from our pocket. So please be a little kind towards the delivery man.

                • #991 Reply
                  Wisehawk7709
                  Participant
                    W
                    Wisehawk7709
                    PARTICIPANT
                    May 7, 2025 at 4:14 pm
                    Why order from flipkart when you can get it from any local electronics shop with better service and accountability.

                  • #990 Reply
                    Coolrider3623
                    Participant
                      C
                      Coolrider3623
                      PARTICIPANT
                      May 8, 2025 at 2:31 am
                      Why do you buy from 3rd party sellers? Isn’t flipkart supposed to handle refunds

                    • #989 Reply
                      Lavanyapanda662
                      Participant
                        L
                        Lavanyapanda662
                        PARTICIPANT
                        May 8, 2025 at 4:23 am
                        Lawyer here in high court of Delhi. Send a legal notice and ask for your money along with compensation for mental harassment. If they won’t respond, file a consumer.

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