Getting threat from zerotize.in

[User_6582643b]

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User_6582643b
PARTICIPANT
February 2, 2025 at 5:47 pm

I sign up on website zerotize that is a payment gateway site. I subscribed to their 350 plan and found that website is not functioning well so I go to their support and tell them if I can get refund he tell me to raise a ticket for that so I did . Then after some time I get refund but that person I now threatn me that I use extortion to get money back from them and they will take action against me I am terrified what should I do

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[Soniaeagle333]

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Soniaeagle333
PARTICIPANT
February 2, 2025 at 5:50 pm

just block the number

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[User_6582643b]

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User_6582643b
OP
February 2, 2025 at 5:51 pm

That number is there support

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[Coolfalcon380]

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Coolfalcon380
PARTICIPANT
February 2, 2025 at 5:52 pm

Raise one more ticket if he does not stop start harassing him by raising as many tickets as you can make his life hell

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[Coolfalcon380]

C

Coolfalcon380
PARTICIPANT
February 2, 2025 at 5:53 pm

Share there number here we will spam call them

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[Lavanyapanda662]

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Lavanyapanda662
PARTICIPANT
February 2, 2025 at 6:26 pm

Lawyer here. Record the conversation and block the number.

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[User_1fa2a7b4]

U

User_1fa2a7b4
PARTICIPANT
February 3, 2025 at 1:26 am

Just tell them to send you an email request. Also record the convo. Tell them to send details of their RBI registration and also the email id of their compliance officer. I am not able to find their name on the RBI approved list of payment gateways (pls also check and reconfirm). They are likely an overzealous early stage startup with the founders unaware that they cant mess with RBI. I cant find them on linkedin or MCA either. Just ignore them. Also find out the name and number of the guy who called (use truecaller or just check on any upi app) – may be useful in future. Dont worry at all. Just ignore and firmly tell them that you will not refund and will complain to RBI if they continue to “harass” you (pls use the word harass).

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[User_1fa2a7b4]

U

User_1fa2a7b4
PARTICIPANT
February 3, 2025 at 1:29 am

Btw, i am not a lawyer. But i understand banking and regulations and have used lawyers in a wide variety of banking situations.

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