- This topic has 10 replies, 4 voices, and was last updated 1 year, 5 months ago by
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POn the month of September2024 I saw a Honda City 2011 model listed on Facebook which was posted by A dealer ( Gold Partner of Spinny )
On 17 September 2024 that was my holiday , i visited the dealer at there place ( 350km away from my hometown ) to inspect the car , after calling them and booking an appointment with them….. but somehow they failed to show me the car on that very day… as I stay about 350 km away from there workshop… I had to return to my hometown….
Later I didn’t got time to visit…After some day when I called them to know more about the car they said such things :
• No Rust on the car
• No Mechanical Work on the car
• The Car got inspected by Spinny
• The Car got genuine meter readings.I also saw spinny mark on the back windshield so I
didn’t suspect more… I consulted with my family and confirmed the car just because it was inspected by Spinny…On 8th October 2024
I took delivery of that car without inspecting properly ( THE REASON – the delivery time was 11 Am but I got delivery at 3:30 Pm they didn’t even show me the car before 3:30 Pm , and as it will take me 8 hours to travel to my hometown , I was in a hurry )And as on December 2024 when I had given the car for a general service ( Hardly I have driven 1500 Km ) the experts are saying :
• the car has full of rust in the inner panels and in the underbody
• the car’s chassis is damaged ( accidental )
• there is work in both suspension and in the engine
• and the most important thing is the car’s meter is tempered…. ( I am having proofs )The car has work of more than 1 lakh and till now I had spent more than 30k estra and I bought it at a price of 1.90 lakh which was still more than market price… I paid the extra amount for spinnys goodwill…
Since they sold the product in the name of Spinny,
And there was also a spinny mark on the car,
They are also officially verified partner of Spinny,Now when I called the dealer the dealer said that he will talk with the owner and call back… But the call didn’t came yet it’s been 3 months. … Neither they picked my call… Recently I called spinny too… But they are saying they cannot do anything I need to consult with dealer….
I am having each and every details/proofs , what action can be taken ? Please help …
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ASorry to hear about your situation, but there is a reason the market for second hand cars is called a market for lemons. Caveat emptor !
The situation you described is far too common, unfortunately. These cars are sold on a as is where is basis. Unless there is a contract that specifically holds the dealer responsible for these problems, there is not too much you can do.
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AIt depends on what you have in writing from them. What they have said verbally won’t hold unless you have a recording.
Is there any written warranty or commitment from the dealer/seller ?
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Pon 17 sep I went with my mechanic for pdi but they failed to show me the car on that day even though I waited for more than 2.5 hrs hours … They said to wait more but it was not possible as I was having train for my hometown….
afterwards they said the car was inspected by spinny the reason I trusted them
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BNAL
but I guess you can use those call recordings to bombard spinny online and file some consumer court case.
once you have a good social media backing they will have to respond.
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