Community › Forums › Legal Advice India › help: upi refund turned into a police case
- This topic has 67 replies, 40 voices, and was last updated 1 year, 2 months ago by
Primeowl5754.
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EExpertmaster8254
PARTICIPANT
April 18, 2025 at 8:32 amso my dad went to this petrol pump few weeks ago, the sum was 360.75 he was doing upi and he mistakenly forgot to put up a decimal and ended up transferring 36075 . He goes to talk with the guy in charge there , the guy transfers 30,000 back to dad’s upi and the remaining sum he paid back in cash. Few days later he gets a call from a police station saying there’s a case registered against him for receiving fraudulent money (the 30,000 he received on upi) Dad said he did the research and thats not a scam , it was a legit phonecall from police. He even went to the petrol pump to inquire but nothing could happen over there. What can be done in this situation? Please help. -
SSupergowri8151
PARTICIPANT
April 18, 2025 at 8:41 amDon’t do anything. Ask the alleged police person to share FIR details and notice upon which only you will come to the Police station. Seems like a scam. Do not share any details-
EExpertmaster8254
OP
April 18, 2025 at 10:51 amApparently dad didn’t like me getting involved in this thing, he says he’ll figure it out by himself (but he’s extremely disturbed and it shows so I’m trying to get some sort to get out of this) so I don’t really know the situation at this moment but that’s not a scam, he visited the police station to confirm it.-
DDesininja3185
PARTICIPANT
April 18, 2025 at 11:20 amPlease involve yourself, at least from a distance.
Parents want to protect their children, but they are too gullible and can easily fall for scam.-
EExpertmaster8254
OP
April 18, 2025 at 11:32 amYea right , that’s the reason I didn’t stop when my dad asked me to. I just wonder when he’ll consider me matured enough to be having these conversations directly with him π-
DDesininja3185
PARTICIPANT
April 18, 2025 at 11:49 amI don’t think it’s about maturity.
He is shielding you from the police case.-
EExpertmaster8254
OP
April 18, 2025 at 12:12 pmUm maybe, but it wasn’t just about this case, previously I’ve had multiple instances where I felt this way.
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RRicharider441
PARTICIPANT
April 18, 2025 at 10:07 pmIt must be someone else from the petrol pump, nothing to worry about. Request police for the notice and go there with a lawyer or someone whoβs political or media person.
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SSanjaybear878
PARTICIPANT
April 18, 2025 at 8:29 pmIs the issue resolved? Did you find out who registered the complaint? Was it the guy who transferred 30k?-
EExpertmaster8254
OP
April 18, 2025 at 8:38 pmNo , it wasn’t him. He said he knows nothing regarding this.-
SSanjaybear878
PARTICIPANT
April 18, 2025 at 8:42 pmThat is really strange isn’t it? Did your father sorted it out with the police with help of petrol pump receipts? -
SSanjaybear878
PARTICIPANT
April 18, 2025 at 9:14 pmDid you ask your father to ask the police regarding FIR? Who launched it? It may be the petrol pump owner.
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CCoolsarvesh8737
PARTICIPANT
April 18, 2025 at 8:48 amBefore that take all the money out of the account in case it gets blocked.-
EEpickhushi9133
PARTICIPANT
April 18, 2025 at 8:49 amyp do this -
EExpertmaster8254
OP
April 18, 2025 at 9:04 amGet it withdrawn in cash or transfer it to some of our other accounts?-
MMegafox143
PARTICIPANT
April 18, 2025 at 9:06 amIn cash it’s better -
SSwiftpriyansh1737
PARTICIPANT
April 18, 2025 at 9:14 amIdeally in cash, so that the account u transfer to doesn’t get blocked too-
BBrightyashpal4562
PARTICIPANT
April 18, 2025 at 12:56 pmIf recipient is different bank, will it get blocked too?-
PProthinker1463
PARTICIPANT
April 18, 2025 at 1:08 pmYes
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BBrightfalcon3205
PARTICIPANT
April 18, 2025 at 9:15 amEmpty the account in cash. -
LLuckyhawk5115
PARTICIPANT
April 18, 2025 at 7:41 pmDid you check if there is any lien of that 30K in the account? I have heard of similar cases. People paid to travel agent, trip got cancelled for some reason, got refund and account got blocked for Police FIR. Strange that police called before doing anything in this case. Please donβt pay any money to any person impersonating a police officer.
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PPrimeowl5754
PARTICIPANT
April 18, 2025 at 9:12 amHi.Dint need to worry. Ask your father to meet the petrol pump guy. All Petrol pumps have to maintain accounts and will be having receipt (inward payment by your dad) and the payment (outward payment by pump operator /manager ). They can also provide on they their letter head. Once you have these details go to cyber crime police station and handover this doc and tell them on a covering letter that it is a legit transaction. Then the police will nor be able to freeze the account .-
SShikhaknight945
PARTICIPANT
April 18, 2025 at 9:15 am>Then the police will nor be able to freeze the account .Don’t trust this. Move money out of that account first.
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PPrimeowl5754
PARTICIPANT
April 18, 2025 at 9:17 amHi..I am an exbanker and advocate. Hv interacted extensively with cyber crime police officers and understand their SOP. If it is a genuine case they don’t touch such accounts..-
SShikhaknight945
PARTICIPANT
April 18, 2025 at 9:24 amYa but that’s on paper.. our police departments are not that efficient and err on the side of caution. Hence they freeze some accounts even though there is no fraud. Isn’t that correct? It’s good if they really are following what you are saying.-
PPrimeowl5754
PARTICIPANT
April 18, 2025 at 9:26 amI have dealt with reasonably intelligent officers and I don’t see any reason to disbelieve these guys-
SSandhyaeagle373
PARTICIPANT
April 18, 2025 at 10:06 pmFrom your history you seem to have dealt with crypto which seems to be a famous target for bully/corrupt cops to prey on (just search account freeze crypto). It seems to take take victims months to a year to get it unfreezed. How come you still believe police are anything but reasonable?-
PPrimeowl5754
PARTICIPANT
April 19, 2025 at 12:43 am1. Generally we all encounter patrols or traffic cops at red lights..and think of all of them as same type. In practice and while in service in Bank, i have met very bright, well qualified cops in EOW and CBI and ED who understand all modern tech, transactions, who is lying through his teeth and/or who is a genuine case.2. During last 3 months alone I have met aeveral cyber crime cops who are well qualified, sharp and know what is a genuine txn which should be left alone and what can be frozen. They also know what willl stand in court in case case goes further.
The amount of work hours they put in will put a techie to shame without same comforts of a cool AC environment or cafeteria with daily change in menu etc.
Above all they are answerable to I4C, their own DCP and courts.
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JJigneshpanda592
PARTICIPANT
April 18, 2025 at 9:52 amBro you dumb or something? He literally said he dealt with this stuff. Wtf?-
SShikhaknight945
PARTICIPANT
April 18, 2025 at 1:21 pmThe one who is dumb here is the one who is assuming anecdotal evidence is conclusive. Neither me nor the lawyer guy is claiming that .. so sit down kiddo and let adults discuss. This is legal advice India ffs.-
JJigneshpanda592
PARTICIPANT
April 18, 2025 at 1:21 pmokay
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EExpertmaster8254
OP
April 18, 2025 at 10:47 amThankyou , will do it this way.
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QQuickvansh4270
PARTICIPANT
April 18, 2025 at 9:24 amFirst things first.
Withdraw all the money from that account to avoid any freeze risk. -
DDesivignesh9081
PARTICIPANT
April 18, 2025 at 10:13 amMaybe it’s for filling only 360 rs of petrol..they must be curious about milage you get.-
EExpertmaster8254
OP
April 18, 2025 at 10:18 amMan it was a two wheeler
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WWisemona2377
PARTICIPANT
April 18, 2025 at 10:36 amPeople have given good advice.
Anyway, this is exactly my fear & that’s why I maintain a seperate bank account with less than 10k balance linked to UPI , also keeps my transaction history clean.-
EExpertmaster8254
OP
April 18, 2025 at 10:41 amI agree , that’s how it should be. My dad doesn’t trust any of these upi apps tbh (gpay phonepay etc) , he uses none of them but his actual bank account app with a very “not so user friendly interface” and avoids doing online transactions as much as possible. But this time he didn’t have a change so he had to do online and this happened.-
SSilentmehul7079
PARTICIPANT
April 18, 2025 at 11:56 amSBI? -
CCalmraman7383
PARTICIPANT
April 19, 2025 at 8:26 amOk
Here me out, i will give you a counter intuitive answer. The fact that he is scared of online transaction makes him more prone to negative consequences. What happened is unfortunate, i agree, but if he would have transacted frequently, the probability of him making mistake like this also become less. I personally have a habit say like muscle memory to check for transaction amount just before submit my UPI pin just to re-verify my transaction.
All 3rd part UPI apps have same final payment screen making the flow consistent but this is not true with bank apps.Your point is correct regarding user interface, bank apps have shitty interface, I tried using a bank app once and never going back as I felt that bad UX might put me in this exact situation.
Hope your issue get sorted.
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EExpertmaster8254
OP
April 19, 2025 at 8:40 amYea , makes sense! Wanna get out of this asapp
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PPriyankaking807
PARTICIPANT
April 18, 2025 at 1:12 pmYe
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HHinabro604
PARTICIPANT
April 18, 2025 at 12:11 pmβ οΈ(I am not a lawyer)Hi bro,
I hope you are going to keep us all updated.
I have a question: 1. Did the petrol pump owner registered an FIR or not? If not then this could be a fake case.
My suggestion: You could have called your bank’s customer care and told them about what had happened sending wrong amount of money and also had to ask them if they can initiate the “Charge Back” process.
Your dad had to pay βΉ360.75 in cash after sending the wrong amount βΉ36075.
I am wondering where does the police coming from? This is not a P2P transaction! π€
Thank you.
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QQuickrohan9442
PARTICIPANT
April 18, 2025 at 12:54 pmAsk for FIR no. And name of police station… Check the same on website to know it is genuine or fake. -
TTaraninja47
PARTICIPANT
April 18, 2025 at 1:02 pmItβs the classic scam happens a lot with P2P crypto sellers,anyone can report even a genuine transaction too cyber crime accusing of fraud and the banks freeze the receivers account until investigation is completed. Thereβs a provision in IT Act but itβs being exploited massively like any law,so you are guilty until proven innocent -
AAlphamanisha4005
PARTICIPANT
April 18, 2025 at 1:37 pmTrivia: no need to pay decimal amount in petrol pumps. -
FFiercechetan3996
PARTICIPANT
April 18, 2025 at 2:00 pmKanjus pitaji….361 hi kr dete π₯² -
VVidyaeagle576
PARTICIPANT
April 18, 2025 at 2:29 pmShouldβve paid 361, why to add a decimal? -
RRapidtrisha4777
PARTICIPANT
April 18, 2025 at 2:39 pmIt’s not that simple, how come they said there’s a case against him? Did they register FIR? Try to get an FIR copy, read allegations, reply accordingly. -
FFiercestar3215
PARTICIPANT
April 18, 2025 at 3:45 pmSince when cash transfer of less than 50k started getting tracked by police and RBIπ€ -
SSilentking3462
PARTICIPANT
April 18, 2025 at 4:00 pmThis is exactly why is round it off and pay.. -
KKushalseeker796
PARTICIPANT
April 18, 2025 at 4:28 pmWhen dealing with the police, you should always take advise from a lawyer or let someone speak for you. Speak to your lawyer or you can reach out to me. -
EEpicseeker1447
PARTICIPANT
April 18, 2025 at 8:30 pmDo nothing. Police notices are served in person after case is registered. -
LLuckyeagle6040
PARTICIPANT
April 19, 2025 at 3:22 amHire a normal lawyer, nothing fancy. Check all documents with him. Don’t go to the police station alone. I have been there and end up paying 10,000 to the guy. So, Don’t make my mistake. Keep in touch with the police guy and ask for few days.
This should do the job.-
EExpertmaster8254
OP
April 19, 2025 at 3:29 amThe police station from where the lien order was passed isn’t in my city , so we’ll have to visit the one in my city or travel there?-
LLuckyeagle6040
PARTICIPANT
April 19, 2025 at 3:35 amUsually, you have to the police station nearer to you. I am saying your local police station. But in real world, this doesn’t happen actually. The guy will call you ask you to come to his police station or he works. But that should be within your city. Just don’t go to any random location. Ask precise location where he want to have all the proceedings, before that prepare yourself, don’t say much, lawyer up(I am telling you you will need it) and most importantly remember that you haven’t committed any crime yet, so be confident. And if possible, wherever he is asking to come to you, try to pull some strings or try to get in contact with a guy inside the same department. In real world, that really helps if you know someone from there.-
EExpertmaster8254
OP
April 19, 2025 at 8:29 amOkay , thankyou budπ«
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CCoolknight1377
PARTICIPANT
April 19, 2025 at 3:47 amAlso call up the oil company helpline and complain against the petrol pump. Someone from the pump is doing this mischief.Even if they say no, the question remains, How did the police come to know about this transaction?
Also approach the Senior P.I. and submit a written complaint asking for details and take acknowledgement on a copy.
Make sure you do both these steps. Keep paper records. When you talk to the oil company, tell them you want to send a written complaint by Speed post.
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EExpertmaster8254
OP
April 19, 2025 at 8:34 amUm the pi said it’s a layered transaction and we’re at the last- so he said ‘the last receiver of the money , his acc gets a lien’ & while it being a layered transaction, the chance of someone from the petrol pump doing this is pretty less.-
CCoolknight1377
PARTICIPANT
April 19, 2025 at 8:41 amLayered TXN? What is that? Is the refund/credit from the same account to which your dad paid by mistake?Why did the TXN get flagged and come under scrutiny?
In the normal course of events this should not be happening. So either petrol pump issue or credit is from a different account.
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EExpertmaster8254
OP
April 19, 2025 at 9:54 amSo it’s kinda messed up. As far as I read about this , this is all I got to know. So for eg A guy X does a fraud with Y and then Y complaints against X , but before the complaint there have been transactions from X’s account to other acc, say A and A further transacts with B and then B to C – so C is the last person receiving the amount (last person meaning when Y filed the complaint the transaction got traced and C is the last receiver of the amount) & hence C’s acc will be held on lien.
I might be wrong here but that’s all I got to know when i read about this.
Also the refund wasn’t from the same acc , dad paid to the petrol pump’s QR and when he went to talk with the manager, the guy transferred 30k from some other acc (with his personal name probably)-
CCoolknight1377
PARTICIPANT
April 19, 2025 at 1:19 pmBetter empty the account by Cash withdrawal immediately. Also as I said earlier, file a complaint with the oil company and the senior P.I. in writing explaining the circumstances and get acknowledgement.If possible speak to the bank and petrol pump owner and get the original TXN reversed.
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IIrabear130
PARTICIPANT
April 20, 2025 at 12:57 pmThe same happened to my neighbour who runs a small shop. A customer paid him some amount through upi. Then he got a call from the police that it was fraudulent money. His account got frozen. He had to pay some amount to the police to settle the case. This is so messed up.-
EExpertmaster8254
OP
April 20, 2025 at 1:01 pmyea looking at the situation rn we’ll probably have to do something like this π
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SSmarteagle7008
PARTICIPANT
April 19, 2025 at 5:04 amDonβt go to the police station alone. Go with a lawyer. Better yet, just send the lawyer first to find out whatβs up. -
SSwiftmegha1746
PARTICIPANT
April 19, 2025 at 5:21 amIs your dadβs account frozen ?-
EExpertmaster8254
OP
April 19, 2025 at 8:35 amNo its not frozen there’s a lien over it (which probably means that he can use his account upto an extent of the remaining amount & not the 8k)
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GGopalwolf173
PARTICIPANT
April 19, 2025 at 6:26 amFind a lawyer. Collect the receipt of filling petrol and also the transaction history from Upi.-
EExpertmaster8254
OP
April 19, 2025 at 8:36 amThe thing is dad paid to the petrol pump’s qr and received back the sum from the manager through a diff acc so it’s kinda messed up cause of that.
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