help: upi refund turned into a police case

Community Forums Legal Advice India help: upi refund turned into a police case

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    • #12583 Reply
      Expertmaster8254
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        Expertmaster8254
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        April 18, 2025 at 8:32 am
        so my dad went to this petrol pump few weeks ago, the sum was 360.75 he was doing upi and he mistakenly forgot to put up a decimal and ended up transferring 36075 . He goes to talk with the guy in charge there , the guy transfers 30,000 back to dad’s upi and the remaining sum he paid back in cash. Few days later he gets a call from a police station saying there’s a case registered against him for receiving fraudulent money (the 30,000 he received on upi) Dad said he did the research and thats not a scam , it was a legit phonecall from police. He even went to the petrol pump to inquire but nothing could happen over there. What can be done in this situation? Please help.

      • #12605 Reply
        Supergowri8151
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          Supergowri8151
          PARTICIPANT
          April 18, 2025 at 8:41 am
          Don’t do anything. Ask the alleged police person to share FIR details and notice upon which only you will come to the Police station. Seems like a scam. Do not share any details

          • #12617 Reply
            Expertmaster8254
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              Expertmaster8254
              OP
              April 18, 2025 at 10:51 am
              Apparently dad didn’t like me getting involved in this thing, he says he’ll figure it out by himself (but he’s extremely disturbed and it shows so I’m trying to get some sort to get out of this) so I don’t really know the situation at this moment but that’s not a scam, he visited the police station to confirm it.

              • #12628 Reply
                Desininja3185
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                  Desininja3185
                  PARTICIPANT
                  April 18, 2025 at 11:20 am
                  Please involve yourself, at least from a distance.
                  Parents want to protect their children, but they are too gullible and can easily fall for scam.

                  • #12635 Reply
                    Expertmaster8254
                    Participant
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                      Expertmaster8254
                      OP
                      April 18, 2025 at 11:32 am
                      Yea right , that’s the reason I didn’t stop when my dad asked me to. I just wonder when he’ll consider me matured enough to be having these conversations directly with him πŸ™

                      • #12644 Reply
                        Desininja3185
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                          Desininja3185
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                          April 18, 2025 at 11:49 am
                          I don’t think it’s about maturity.
                          He is shielding you from the police case.

                          • #12648 Reply
                            Expertmaster8254
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                              Expertmaster8254
                              OP
                              April 18, 2025 at 12:12 pm
                              Um maybe, but it wasn’t just about this case, previously I’ve had multiple instances where I felt this way.

                          • #12643 Reply
                            Richarider441
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                              Richarider441
                              PARTICIPANT
                              April 18, 2025 at 10:07 pm
                              It must be someone else from the petrol pump, nothing to worry about. Request police for the notice and go there with a lawyer or someone who’s political or media person.

                        • #12627 Reply
                          Sanjaybear878
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                            Sanjaybear878
                            PARTICIPANT
                            April 18, 2025 at 8:29 pm
                            Is the issue resolved? Did you find out who registered the complaint? Was it the guy who transferred 30k?

                            • #12634 Reply
                              Expertmaster8254
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                                Expertmaster8254
                                OP
                                April 18, 2025 at 8:38 pm
                                No , it wasn’t him. He said he knows nothing regarding this.

                                • #12642 Reply
                                  Sanjaybear878
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                                    Sanjaybear878
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                                    April 18, 2025 at 8:42 pm
                                    That is really strange isn’t it? Did your father sorted it out with the police with help of petrol pump receipts?

                                  • #12641 Reply
                                    Sanjaybear878
                                    Participant
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                                      Sanjaybear878
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                                      April 18, 2025 at 9:14 pm
                                      Did you ask your father to ask the police regarding FIR? Who launched it? It may be the petrol pump owner.

                            • #12604 Reply
                              Coolsarvesh8737
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                                Coolsarvesh8737
                                PARTICIPANT
                                April 18, 2025 at 8:48 am
                                Before that take all the money out of the account in case it gets blocked.

                                • #12616 Reply
                                  Epickhushi9133
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                                    Epickhushi9133
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                                    April 18, 2025 at 8:49 am
                                    yp do this

                                  • #12615 Reply
                                    Expertmaster8254
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                                      Expertmaster8254
                                      OP
                                      April 18, 2025 at 9:04 am
                                      Get it withdrawn in cash or transfer it to some of our other accounts?

                                      • #12626 Reply
                                        Megafox143
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                                          Megafox143
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                                          April 18, 2025 at 9:06 am
                                          In cash it’s better

                                        • #12625 Reply
                                          Swiftpriyansh1737
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                                            Swiftpriyansh1737
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                                            April 18, 2025 at 9:14 am
                                            Ideally in cash, so that the account u transfer to doesn’t get blocked too

                                            • #12633 Reply
                                              Brightyashpal4562
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                                                Brightyashpal4562
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                                                April 18, 2025 at 12:56 pm
                                                If recipient is different bank, will it get blocked too?

                                                • #12640 Reply
                                                  Prothinker1463
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                                                    Prothinker1463
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                                                    April 18, 2025 at 1:08 pm
                                                    Yes

                                              • #12624 Reply
                                                Brightfalcon3205
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                                                  Brightfalcon3205
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                                                  April 18, 2025 at 9:15 am
                                                  Empty the account in cash.

                                                • #12623 Reply
                                                  Luckyhawk5115
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                                                    Luckyhawk5115
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                                                    April 18, 2025 at 7:41 pm
                                                    Did you check if there is any lien of that 30K in the account? I have heard of similar cases. People paid to travel agent, trip got cancelled for some reason, got refund and account got blocked for Police FIR. Strange that police called before doing anything in this case. Please don’t pay any money to any person impersonating a police officer.

                                              • #12603 Reply
                                                Primeowl5754
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                                                  Primeowl5754
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                                                  April 18, 2025 at 9:12 am
                                                  Hi.Dint need to worry. Ask your father to meet the petrol pump guy. All Petrol pumps have to maintain accounts and will be having receipt (inward payment by your dad) and the payment (outward payment by pump operator /manager ). They can also provide on they their letter head. Once you have these details go to cyber crime police station and handover this doc and tell them on a covering letter that it is a legit transaction. Then the police will nor be able to freeze the account .

                                                  • #12614 Reply
                                                    Shikhaknight945
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                                                      Shikhaknight945
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                                                      April 18, 2025 at 9:15 am
                                                      >Then the police will nor be able to freeze the account .

                                                      Don’t trust this. Move money out of that account first.

                                                      • #12622 Reply
                                                        Primeowl5754
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                                                          Primeowl5754
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                                                          April 18, 2025 at 9:17 am
                                                          Hi..I am an exbanker and advocate. Hv interacted extensively with cyber crime police officers and understand their SOP. If it is a genuine case they don’t touch such accounts..

                                                          • #12632 Reply
                                                            Shikhaknight945
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                                                              Shikhaknight945
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                                                              April 18, 2025 at 9:24 am
                                                              Ya but that’s on paper.. our police departments are not that efficient and err on the side of caution. Hence they freeze some accounts even though there is no fraud. Isn’t that correct? It’s good if they really are following what you are saying.

                                                              • #12639 Reply
                                                                Primeowl5754
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                                                                  Primeowl5754
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                                                                  April 18, 2025 at 9:26 am
                                                                  I have dealt with reasonably intelligent officers and I don’t see any reason to disbelieve these guys

                                                                  • #12647 Reply
                                                                    Sandhyaeagle373
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                                                                      Sandhyaeagle373
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                                                                      April 18, 2025 at 10:06 pm
                                                                      From your history you seem to have dealt with crypto which seems to be a famous target for bully/corrupt cops to prey on (just search account freeze crypto). It seems to take take victims months to a year to get it unfreezed. How come you still believe police are anything but reasonable?

                                                                      • #12650 Reply
                                                                        Primeowl5754
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                                                                          Primeowl5754
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                                                                          April 19, 2025 at 12:43 am
                                                                          1. Generally we all encounter patrols or traffic cops at red lights..and think of all of them as same type. In practice and while in service in Bank, i have met very bright, well qualified cops in EOW and CBI and ED who understand all modern tech, transactions, who is lying through his teeth and/or who is a genuine case.

                                                                          2. During last 3 months alone I have met aeveral cyber crime cops who are well qualified, sharp and know what is a genuine txn which should be left alone and what can be frozen. They also know what willl stand in court in case case goes further.

                                                                          The amount of work hours they put in will put a techie to shame without same comforts of a cool AC environment or cafeteria with daily change in menu etc.

                                                                          Above all they are answerable to I4C, their own DCP and courts.

                                                                    • #12638 Reply
                                                                      Jigneshpanda592
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                                                                        Jigneshpanda592
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                                                                        April 18, 2025 at 9:52 am
                                                                        Bro you dumb or something? He literally said he dealt with this stuff. Wtf?

                                                                        • #12646 Reply
                                                                          Shikhaknight945
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                                                                            Shikhaknight945
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                                                                            April 18, 2025 at 1:21 pm
                                                                            The one who is dumb here is the one who is assuming anecdotal evidence is conclusive. Neither me nor the lawyer guy is claiming that .. so sit down kiddo and let adults discuss. This is legal advice India ffs.

                                                                            • #12649 Reply
                                                                              Jigneshpanda592
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                                                                                Jigneshpanda592
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                                                                                April 18, 2025 at 1:21 pm
                                                                                okay

                                                                    • #12613 Reply
                                                                      Expertmaster8254
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                                                                        Expertmaster8254
                                                                        OP
                                                                        April 18, 2025 at 10:47 am
                                                                        Thankyou , will do it this way.

                                                                    • #12602 Reply
                                                                      Quickvansh4270
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                                                                        Quickvansh4270
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                                                                        April 18, 2025 at 9:24 am
                                                                        First things first.
                                                                        Withdraw all the money from that account to avoid any freeze risk.

                                                                      • #12601 Reply
                                                                        Desivignesh9081
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                                                                          Desivignesh9081
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                                                                          April 18, 2025 at 10:13 am
                                                                          Maybe it’s for filling only 360 rs of petrol..they must be curious about milage you get.

                                                                          • #12612 Reply
                                                                            Expertmaster8254
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                                                                              Expertmaster8254
                                                                              OP
                                                                              April 18, 2025 at 10:18 am
                                                                              Man it was a two wheeler

                                                                          • #12600 Reply
                                                                            Wisemona2377
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                                                                              Wisemona2377
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                                                                              April 18, 2025 at 10:36 am
                                                                              People have given good advice.
                                                                              Anyway, this is exactly my fear & that’s why I maintain a seperate bank account with less than 10k balance linked to UPI , also keeps my transaction history clean.

                                                                              • #12611 Reply
                                                                                Expertmaster8254
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                                                                                  Expertmaster8254
                                                                                  OP
                                                                                  April 18, 2025 at 10:41 am
                                                                                  I agree , that’s how it should be. My dad doesn’t trust any of these upi apps tbh (gpay phonepay etc) , he uses none of them but his actual bank account app with a very “not so user friendly interface” and avoids doing online transactions as much as possible. But this time he didn’t have a change so he had to do online and this happened.

                                                                                  • #12621 Reply
                                                                                    Silentmehul7079
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                                                                                      Silentmehul7079
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                                                                                      April 18, 2025 at 11:56 am
                                                                                      SBI?

                                                                                    • #12620 Reply
                                                                                      Calmraman7383
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                                                                                        Calmraman7383
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                                                                                        April 19, 2025 at 8:26 am
                                                                                        Ok
                                                                                        Here me out, i will give you a counter intuitive answer. The fact that he is scared of online transaction makes him more prone to negative consequences. What happened is unfortunate, i agree, but if he would have transacted frequently, the probability of him making mistake like this also become less. I personally have a habit say like muscle memory to check for transaction amount just before submit my UPI pin just to re-verify my transaction.
                                                                                        All 3rd part UPI apps have same final payment screen making the flow consistent but this is not true with bank apps.

                                                                                        Your point is correct regarding user interface, bank apps have shitty interface, I tried using a bank app once and never going back as I felt that bad UX might put me in this exact situation.

                                                                                        Hope your issue get sorted.

                                                                                        • #12631 Reply
                                                                                          Expertmaster8254
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                                                                                            Expertmaster8254
                                                                                            OP
                                                                                            April 19, 2025 at 8:40 am
                                                                                            Yea , makes sense! Wanna get out of this asapp

                                                                                      • #12610 Reply
                                                                                        Priyankaking807
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                                                                                          Priyankaking807
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                                                                                          April 18, 2025 at 1:12 pm
                                                                                          Ye

                                                                                      • #12599 Reply
                                                                                        Hinabro604
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                                                                                          Hinabro604
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                                                                                          April 18, 2025 at 12:11 pm
                                                                                          ⚠️(I am not a lawyer)

                                                                                          Hi bro,

                                                                                          I hope you are going to keep us all updated.

                                                                                          I have a question: 1. Did the petrol pump owner registered an FIR or not? If not then this could be a fake case.

                                                                                          My suggestion: You could have called your bank’s customer care and told them about what had happened sending wrong amount of money and also had to ask them if they can initiate the “Charge Back” process.

                                                                                          Your dad had to pay β‚Ή360.75 in cash after sending the wrong amount β‚Ή36075.

                                                                                          I am wondering where does the police coming from? This is not a P2P transaction! πŸ€”

                                                                                          Thank you.

                                                                                        • #12598 Reply
                                                                                          Quickrohan9442
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                                                                                            Quickrohan9442
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                                                                                            April 18, 2025 at 12:54 pm
                                                                                            Ask for FIR no. And name of police station… Check the same on website to know it is genuine or fake.

                                                                                          • #12597 Reply
                                                                                            Taraninja47
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                                                                                              Taraninja47
                                                                                              PARTICIPANT
                                                                                              April 18, 2025 at 1:02 pm
                                                                                              It’s the classic scam happens a lot with P2P crypto sellers,anyone can report even a genuine transaction too cyber crime accusing of fraud and the banks freeze the receivers account until investigation is completed. There’s a provision in IT Act but it’s being exploited massively like any law,so you are guilty until proven innocent

                                                                                            • #12596 Reply
                                                                                              Alphamanisha4005
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                                                                                                Alphamanisha4005
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                                                                                                April 18, 2025 at 1:37 pm
                                                                                                Trivia: no need to pay decimal amount in petrol pumps.

                                                                                              • #12595 Reply
                                                                                                Fiercechetan3996
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                                                                                                  Fiercechetan3996
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                                                                                                  April 18, 2025 at 2:00 pm
                                                                                                  Kanjus pitaji….361 hi kr dete πŸ₯²

                                                                                                • #12594 Reply
                                                                                                  Vidyaeagle576
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                                                                                                    Vidyaeagle576
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                                                                                                    April 18, 2025 at 2:29 pm
                                                                                                    Should’ve paid 361, why to add a decimal?

                                                                                                  • #12593 Reply
                                                                                                    Rapidtrisha4777
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                                                                                                      Rapidtrisha4777
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                                                                                                      April 18, 2025 at 2:39 pm
                                                                                                      It’s not that simple, how come they said there’s a case against him? Did they register FIR? Try to get an FIR copy, read allegations, reply accordingly.

                                                                                                    • #12592 Reply
                                                                                                      Fiercestar3215
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                                                                                                        Fiercestar3215
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                                                                                                        April 18, 2025 at 3:45 pm
                                                                                                        Since when cash transfer of less than 50k started getting tracked by police and RBIπŸ€”

                                                                                                      • #12591 Reply
                                                                                                        Silentking3462
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                                                                                                          Silentking3462
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                                                                                                          April 18, 2025 at 4:00 pm
                                                                                                          This is exactly why is round it off and pay..

                                                                                                        • #12590 Reply
                                                                                                          Kushalseeker796
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                                                                                                            Kushalseeker796
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                                                                                                            April 18, 2025 at 4:28 pm
                                                                                                            When dealing with the police, you should always take advise from a lawyer or let someone speak for you. Speak to your lawyer or you can reach out to me.

                                                                                                          • #12589 Reply
                                                                                                            Epicseeker1447
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                                                                                                              Epicseeker1447
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                                                                                                              April 18, 2025 at 8:30 pm
                                                                                                              Do nothing. Police notices are served in person after case is registered.

                                                                                                            • #12588 Reply
                                                                                                              Luckyeagle6040
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                                                                                                                Luckyeagle6040
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                                                                                                                April 19, 2025 at 3:22 am
                                                                                                                Hire a normal lawyer, nothing fancy. Check all documents with him. Don’t go to the police station alone. I have been there and end up paying 10,000 to the guy. So, Don’t make my mistake. Keep in touch with the police guy and ask for few days.
                                                                                                                This should do the job.

                                                                                                                • #12609 Reply
                                                                                                                  Expertmaster8254
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                                                                                                                    Expertmaster8254
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                                                                                                                    April 19, 2025 at 3:29 am
                                                                                                                    The police station from where the lien order was passed isn’t in my city , so we’ll have to visit the one in my city or travel there?

                                                                                                                    • #12619 Reply
                                                                                                                      Luckyeagle6040
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                                                                                                                        Luckyeagle6040
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                                                                                                                        April 19, 2025 at 3:35 am
                                                                                                                        Usually, you have to the police station nearer to you. I am saying your local police station. But in real world, this doesn’t happen actually. The guy will call you ask you to come to his police station or he works. But that should be within your city. Just don’t go to any random location. Ask precise location where he want to have all the proceedings, before that prepare yourself, don’t say much, lawyer up(I am telling you you will need it) and most importantly remember that you haven’t committed any crime yet, so be confident. And if possible, wherever he is asking to come to you, try to pull some strings or try to get in contact with a guy inside the same department. In real world, that really helps if you know someone from there.

                                                                                                                        • #12630 Reply
                                                                                                                          Expertmaster8254
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                                                                                                                            Expertmaster8254
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                                                                                                                            April 19, 2025 at 8:29 am
                                                                                                                            Okay , thankyou budπŸ«‚

                                                                                                                    • #12587 Reply
                                                                                                                      Coolknight1377
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                                                                                                                        Coolknight1377
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                                                                                                                        April 19, 2025 at 3:47 am
                                                                                                                        Also call up the oil company helpline and complain against the petrol pump. Someone from the pump is doing this mischief.

                                                                                                                        Even if they say no, the question remains, How did the police come to know about this transaction?

                                                                                                                        Also approach the Senior P.I. and submit a written complaint asking for details and take acknowledgement on a copy.

                                                                                                                        Make sure you do both these steps. Keep paper records. When you talk to the oil company, tell them you want to send a written complaint by Speed post.

                                                                                                                        • #12608 Reply
                                                                                                                          Expertmaster8254
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                                                                                                                            Expertmaster8254
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                                                                                                                            April 19, 2025 at 8:34 am
                                                                                                                            Um the pi said it’s a layered transaction and we’re at the last- so he said ‘the last receiver of the money , his acc gets a lien’ & while it being a layered transaction, the chance of someone from the petrol pump doing this is pretty less.

                                                                                                                            • #12618 Reply
                                                                                                                              Coolknight1377
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                                                                                                                                Coolknight1377
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                                                                                                                                April 19, 2025 at 8:41 am
                                                                                                                                Layered TXN? What is that? Is the refund/credit from the same account to which your dad paid by mistake?

                                                                                                                                Why did the TXN get flagged and come under scrutiny?

                                                                                                                                In the normal course of events this should not be happening. So either petrol pump issue or credit is from a different account.

                                                                                                                                • #12629 Reply
                                                                                                                                  Expertmaster8254
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                                                                                                                                    Expertmaster8254
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                                                                                                                                    April 19, 2025 at 9:54 am
                                                                                                                                    So it’s kinda messed up. As far as I read about this , this is all I got to know. So for eg A guy X does a fraud with Y and then Y complaints against X , but before the complaint there have been transactions from X’s account to other acc, say A and A further transacts with B and then B to C – so C is the last person receiving the amount (last person meaning when Y filed the complaint the transaction got traced and C is the last receiver of the amount) & hence C’s acc will be held on lien.
                                                                                                                                    I might be wrong here but that’s all I got to know when i read about this.
                                                                                                                                    Also the refund wasn’t from the same acc , dad paid to the petrol pump’s QR and when he went to talk with the manager, the guy transferred 30k from some other acc (with his personal name probably)

                                                                                                                                    • #12637 Reply
                                                                                                                                      Coolknight1377
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                                                                                                                                        Coolknight1377
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                                                                                                                                        April 19, 2025 at 1:19 pm
                                                                                                                                        Better empty the account by Cash withdrawal immediately. Also as I said earlier, file a complaint with the oil company and the senior P.I. in writing explaining the circumstances and get acknowledgement.

                                                                                                                                        If possible speak to the bank and petrol pump owner and get the original TXN reversed.

                                                                                                                                      • #12636 Reply
                                                                                                                                        Irabear130
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                                                                                                                                          Irabear130
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                                                                                                                                          April 20, 2025 at 12:57 pm
                                                                                                                                          The same happened to my neighbour who runs a small shop. A customer paid him some amount through upi. Then he got a call from the police that it was fraudulent money. His account got frozen. He had to pay some amount to the police to settle the case. This is so messed up.

                                                                                                                                          • #12645 Reply
                                                                                                                                            Expertmaster8254
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                                                                                                                                              Expertmaster8254
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                                                                                                                                              April 20, 2025 at 1:01 pm
                                                                                                                                              yea looking at the situation rn we’ll probably have to do something like this πŸ™

                                                                                                                                  • #12586 Reply
                                                                                                                                    Smarteagle7008
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                                                                                                                                      Smarteagle7008
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                                                                                                                                      April 19, 2025 at 5:04 am
                                                                                                                                      Don’t go to the police station alone. Go with a lawyer. Better yet, just send the lawyer first to find out what’s up.

                                                                                                                                    • #12585 Reply
                                                                                                                                      Swiftmegha1746
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                                                                                                                                        Swiftmegha1746
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                                                                                                                                        April 19, 2025 at 5:21 am
                                                                                                                                        Is your dad’s account frozen ?

                                                                                                                                        • #12607 Reply
                                                                                                                                          Expertmaster8254
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                                                                                                                                            Expertmaster8254
                                                                                                                                            OP
                                                                                                                                            April 19, 2025 at 8:35 am
                                                                                                                                            No its not frozen there’s a lien over it (which probably means that he can use his account upto an extent of the remaining amount & not the 8k)

                                                                                                                                        • #12584 Reply
                                                                                                                                          Gopalwolf173
                                                                                                                                          Participant
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                                                                                                                                            Gopalwolf173
                                                                                                                                            PARTICIPANT
                                                                                                                                            April 19, 2025 at 6:26 am
                                                                                                                                            Find a lawyer. Collect the receipt of filling petrol and also the transaction history from Upi.

                                                                                                                                            • #12606 Reply
                                                                                                                                              Expertmaster8254
                                                                                                                                              Participant
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                                                                                                                                                Expertmaster8254
                                                                                                                                                OP
                                                                                                                                                April 19, 2025 at 8:36 am
                                                                                                                                                The thing is dad paid to the petrol pump’s qr and received back the sum from the manager through a diff acc so it’s kinda messed up cause of that.

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                                                                                                                                          Reply To: Reply #12626 in help: upi refund turned into a police case
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