How to File a Consumer Complaint Against WeFit for Less Quantity Than Advertised?

[User_68f36681]

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User_68f36681
PARTICIPANT
March 5, 2025 at 9:24 am

I have been ordering BBQ grilled chicken from WeFit in Hyderabad, and their menu states “6 pcs, 200g.” However, every time I receive the order, it’s only around 120-135g, which is significantly less than what they advertise.

This seems like false advertising and unfair trade practice. I want to escalate this to the consumer forum and make sure they either fix their portions or stop misleading customers.

Has anyone filed a similar complaint before?

What is the best way to approach this? Should I first email them and get a response before filing a consumer complaint?

Any guidance on how to proceed with the consumer forum process would be appreciated.

Thanks in advance!

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[User_649ca38c]

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User_649ca38c
PARTICIPANT
March 5, 2025 at 9:27 am

Have you complained about this issue to wefit? if not then you should first tell them about that experience if they denying not fulfilling the required quantity, then you need to take next steps.

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[User_68f36681]

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User_68f36681
OP
March 5, 2025 at 10:16 am

Yes I did. But they always say they look into it and they aren’t interested to provide any resolution, even though i showed them the pics of the weights on my food scale

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[User_11cd3789]

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User_11cd3789
PARTICIPANT
March 5, 2025 at 10:26 am

I’m not in Hyderabad but would love to take this on. Hope the chicken atleast tastes nice, cuz I guess I’m going to have to order it a bunch.

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[Primeowl5754]

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Primeowl5754
PARTICIPANT
March 5, 2025 at 10:32 am

You need to issue a legal notice first. Collate all invoices and the weight proof of items you received . If it is sag 3 or more times and the weigh measures less than ordered amount then keep photographic evidence. Once these are ready then an advocate can send out a legal notice to seller on your behalf. Subsequntly you will need to file a Comsumer Court.

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[User_a255c820]

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User_a255c820
PARTICIPANT
March 5, 2025 at 10:38 am

You need to file a complaint in the district consumer forum first. To file the complaint you can go online and the complaint is filed online on the website of consumer forum.

I would have told you here but the procedure to write down the diking is very difficult m tou could check online or you can also talk to me I’ll guide you through.

You may also required to send a legal notice officially just to make your complaint strong and surely this will go in your favour if you have all the detail la of you orders wrappers photographs and evidences.

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[Silentseeker4914]

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Silentseeker4914
PARTICIPANT
March 5, 2025 at 10:38 am

Send a legal notice first.

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