I need action steps against JioFiber. Please suggest how to go about this.

This topic has 5 replies, 5 voices, and was last updated 1 year, 2 months ago by Ronitpanda185.

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- April 2, 2025 at 5:19 pm #22540 Reply
  Ronitpanda185
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  Ronitpanda185
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  April 2, 2025 at 5:19 pm
  
  TLDR, I raised a request on 25th, paid 1111 on the 26th. They made me buy a physical SIM card saying they can’t process without a Jio number (understandable). Upon delivery of the sim card that dude took 99 extra from me into this personal account (escalated) 4 times they’ve visited my house to try and get the KYC done for the airfiber each time saying your golden pass hasn’t generated and they leave. Fucki* nuisance at this point.
- April 2, 2025 at 5:34 pm #22544 Reply
  Proaparna6474
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  Proaparna6474
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  April 2, 2025 at 5:34 pm
  
  I paid 2222 before installation the guy who took the money had no manners and he has no knowledge to satisfy a customer or explain anything.
  
  though in my case installation was done fluently.and the guy who installed was a good guy and also in the end I gave him ₹50 from my side.
  
  You should contact the Jio customer care number. Your matter will be resolved immediately.
  - April 2, 2025 at 5:35 pm #22545 Reply
    Ronitpanda185
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    Ronitpanda185
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    April 2, 2025 at 5:35 pm
    
    I have. I’ve numbers of their manager and all. I’ve reached out to all. They keep saying the same stuff “oh this is unfortunate and should’ve happen or it’s a system error”. It’s been over a week now.
- April 2, 2025 at 6:30 pm #22543 Reply
  Epictiger4124
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  Epictiger4124
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  April 2, 2025 at 6:30 pm
  
  same issue. even facing the issue since the same date. Can join the fight
- April 2, 2025 at 6:38 pm #22542 Reply
  Epicking2370
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  Epicking2370
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  April 2, 2025 at 6:38 pm
  
  Raise the detailed complaint against the person along with date and every document if you have any to GRO of JIO, wait for a week for the reply. Someone definitely might get in touch. Moreover for airfiber jiosim connection is required but for JioFiber there is no compulsion
- April 2, 2025 at 10:34 pm #22541 Reply
  Kanakseeker414
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  Kanakseeker414
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  April 2, 2025 at 10:34 pm
  
  I don’t know about you but whenever I get a new SIM, the seller always tells me to recharge only after the SIM is activated and the first charge to be small.
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