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HI live in a resident-based housing PG in Delhi and have been staying here for over a year. Recently, they announced through WhatsApp that, due to an increase in fixed charges on electricity invoices by the government, we now have to pay an additional ₹12 per day on top of our daily electricity consumption as part of our combined electricity bill.
Suppose I go home for a 10-day holiday—even though I wouldn’t have consumed any electricity, I would still have to pay ₹12 × 10.Note that, they keep mentioning that this charge is actually not imposed by them but by government not them,
Tho, I couldn’t find any Delhi government mandate specifying this ₹12 per day charge that they are propagating. If you’re living in Delhi in a residential area with power supplied by one of the four major electricity providers and a consumption of less than 3 kWh, the only fixed charge you need to pay is ₹40 per month—not per day.There is no mention of this additional charge in our agreement. While they do have the authority to modify the contract, they are required to seek residents’ approval before making any changes, which they did not do. Instead, they simply announced it casually on WhatsApp.
So, I was asking—what steps can I take now? Should I file an online complaint, and will it work?
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BOnline complaint – where?
Speak with other PG members and devise a common strategy to raise this issue up.
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Hcustomer helpline
I didn’t own a collective responsibility to talk to everyone, I have to pay Rs 12 additional charge daily and that what’s concern me
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