kicked us out forcibly when we asked for what we paid for

Community Forums Legal Advice India kicked us out forcibly when we asked for what we paid for

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    • #29034 Reply
      Smartgeeta3435
      Participant
        S
        Smartgeeta3435
        PARTICIPANT
        March 23, 2025 at 3:21 pm
        when we asked for our rights we got kicked out by security (we were three 17-18year old girls)

        so basically, we book the tickets for Prateek Kuhad almost a month ago. This event was going to take place at quake Arena. they were sending us into the student section, but we paid for the VIP section. They said that the VIP section is only for 21+ but it wasn’t mentioned anywhere while we were booking the ticket, I will be adding the attachments of the screenshots when I was booking the ticket, and moreover, when we were going to talk to the manager, he was shouting at us and when we showed him the screenshot,he’s like, I can’t pinpoint I can’t pinpoint and show everything, but I showed the screenshots to him and he got the security to push us out the gate. It was humiliating for us. When we even contacted Zomato District, they are responsible and they haven’t given us refund, do any of you have any suggestions? What I should do about this?

        more over this morning, one of the organisers message me saying that I will put a police case on you. You insulted me you told me that I am 45 and all of that, but he told me he was 45 and then he was not understand sarcasm, and all that he said that he come to my house and all of that, and I really don’t know what I should do or who I should go to with this issue . Please do let me know what I should do regarding this.thanks.
        i am unable to add the screenshots idk why

      • #29049 Reply
        Cleverveer2722
        Participant
          C
          Cleverveer2722
          PARTICIPANT
          March 23, 2025 at 3:26 pm
          immediately hire a lawyer and show him those messages before the manager deletes them… it is a case turning item… your lawyer can easily win the case… explain him everything quickly so that he can take evidences and terms and conditions of tickets… if you delay…manager will get your account banned so you can’t fetch the ticket or booking details and it will be a long gone case

          • #29065 Reply
            Supersajal3006
            Participant
              S
              Supersajal3006
              PARTICIPANT
              March 23, 2025 at 3:53 pm
              Some of you are below 18 and lawyer can add many clauses for harassment! Involve parents or other adults and hire a lawyer and file complaint immidiately. This should be an easy case and do not disclose your plan to them, just keep collecting evidences if you get any calls or messages and you should surely sue them for big amounts.

          • #29048 Reply
            Braveseeker242
            Participant
              B
              Braveseeker242
              PARTICIPANT
              March 23, 2025 at 3:34 pm
              register complaint on NCH app and PG portal

              Don’t worry. Tell him you will file posco case against him.

              • #29064 Reply
                Calmutkarsh2814
                Participant
                  C
                  Calmutkarsh2814
                  PARTICIPANT
                  March 24, 2025 at 3:37 am
                  POSCO for a consumer forum case?

                • #29063 Reply
                  Yogitastar48
                  Participant
                    Y
                    Yogitastar48
                    PARTICIPANT
                    March 24, 2025 at 3:51 am
                    Kindly don’t encourage false cases to put on just so you can take advantage of the system. We are the reason why the system is not working. She has the proofs and the reasons to fight a legit case, let her do that.

                    • #29069 Reply
                      Urbanrider9167
                      Participant
                        U
                        Urbanrider9167
                        PARTICIPANT
                        March 24, 2025 at 4:48 am
                        👏👏🫡✅📌 well said

                    • #29062 Reply
                      Coolbear8202
                      Participant
                        C
                        Coolbear8202
                        PARTICIPANT
                        March 24, 2025 at 4:23 am
                        I hope you too catch a fake POCSO case. Then come back and tell everyone how much fun you had.

                    • #29047 Reply
                      Proankit8173
                      Participant
                        P
                        Proankit8173
                        PARTICIPANT
                        March 23, 2025 at 3:45 pm
                        But vip stand mein free daru chalta hai na

                        • #29061 Reply
                          Fiercestar1285
                          Participant
                            F
                            Fiercestar1285
                            PARTICIPANT
                            March 23, 2025 at 5:00 pm
                            no they serve only to those with the 21+ bands

                        • #29046 Reply
                          Clevermaster6972
                          Participant
                            C
                            Clevermaster6972
                            PARTICIPANT
                            March 23, 2025 at 4:34 pm
                            India is full of bullshit now. I sometimes think of someone harms you what laws are there to protect us. Please avoid going to such places I don’t know why people go to such concert where music is played on big speakers. I enjoy vacation eating mamra bhel in park. Just tell sorry 😔 and move on. Repeat after me I am sorry please forgive. I learned this and it works everytime.

                            • #29060 Reply
                              Mightyeagle7543
                              Participant
                                M
                                Mightyeagle7543
                                PARTICIPANT
                                March 23, 2025 at 4:47 pm
                                But he needs to pay for his messages. That was extra

                            • #29045 Reply
                              Cleverguru3223
                              Participant
                                C
                                Cleverguru3223
                                PARTICIPANT
                                March 23, 2025 at 5:24 pm
                                You could in turn harass them with law as you’re below 18.
                                Lawyer up!

                                • #29059 Reply
                                  Coollion8221
                                  Participant
                                    C
                                    Coollion8221
                                    PARTICIPANT
                                    March 24, 2025 at 6:23 am
                                    Atleast tell him that if he calls and tells he’s 45 years old.

                                  • #29058 Reply
                                    Alphaninja8164
                                    Participant
                                      A
                                      Alphaninja8164
                                      PARTICIPANT
                                      March 25, 2025 at 2:20 am
                                      Stop giving dumb advice to minors it Age group will be mentioned in ticketed platform she might have missed it and moreover be more practical already there are enough pile of cases pending

                                  • #29044 Reply
                                    Smartlion9728
                                    Participant
                                      S
                                      Smartlion9728
                                      PARTICIPANT
                                      March 23, 2025 at 7:50 pm
                                      NAL

                                      It is absolutely vile to see people suggesting to put FALSE pocso and sexual harassment cases. Are you guys serious!!

                                      Just because someone is underage that doesn’t mean they can file false case for any xyz reason. Do not set bad examples.

                                      I know they did wrong with OP by not mentioning the details at the website and she should get a lawyer to file a proper complaint.

                                      P.S : From what OP has written in her post(no ss attached) it looks like the man said he will come to OP’s house to threaten/intimidate. That does not give OP the free pass to file false pocso.

                                      • #29057 Reply
                                        Urbannadia6400
                                        Participant
                                          U
                                          Urbannadia6400
                                          PARTICIPANT
                                          March 24, 2025 at 1:18 am
                                          Yes. It is very disturbing indeed ! Please do not abuse the justice system with false allegations.

                                        • #29056 Reply
                                          Desidiksha6649
                                          Participant
                                            D
                                            Desidiksha6649
                                            PARTICIPANT
                                            March 24, 2025 at 3:57 am
                                            Sorry but didn’t the promoter threaten to come to the OP’s house? I think all gloves are off if these things are done.

                                          • #29055 Reply
                                            Rapidchirag7327
                                            Participant
                                              R
                                              Rapidchirag7327
                                              PARTICIPANT
                                              March 26, 2025 at 12:11 pm
                                              Are such veiled threats covered under POSCO? Someone threatening to come to the house of a minor seems pretty serious to me. Im not sure if POSCO covers such implications of assault, but either way this is at the very least harassment of a minor

                                          • #29043 Reply
                                            Paragking331
                                            Participant
                                              P
                                              Paragking331
                                              PARTICIPANT
                                              March 24, 2025 at 12:15 am
                                              VIP section had alcohol smoking etc, it would be illegal for them to let under 21 folks in.

                                              Check the booking policy thoroughly. You can file a case in consumer court against zomato and get a refund, may be litigation fees.

                                              About the security or manager, there’s no real outcome of taking legal action against them apart from making you feel big. they can justify it as doing their job. Most of it’ll be hearsay with no real evidence. Chats / online quarrel won’t hold value in court. You’ll suffer more in the legal process, not worth the trouble.

                                              Also ignore all these folks saying put a false POCSO case, courts aren’t as dumb as the people suggesting it. You’ll be struck down when it unravels & can even be penalised for misusing laws.

                                              Edit: I got curious and read the terms & conditions of zomato. they’re not liable in such cases & venue rules apply. If you’ve to file a case, include both zomato & the venue otherwise zomato will redirect & shut down the case quickly. It also mentions that all cases will happen in Mumbai court

                                              https://www.district.in/prateek-kuhad-live-at-quake-arena-mar22-2025/event

                                              • #29054 Reply
                                                Rapidchirag7327
                                                Participant
                                                  R
                                                  Rapidchirag7327
                                                  PARTICIPANT
                                                  March 26, 2025 at 12:12 pm
                                                  What about the harassment from the manager saying “he will come to their house”. That definitely counts as a crime, especially if he said it to an underage girl.

                                                  • #29068 Reply
                                                    Paragking331
                                                    Participant
                                                      P
                                                      Paragking331
                                                      PARTICIPANT
                                                      March 26, 2025 at 1:59 pm
                                                      Not really. With a single online threat without any actions would rarely go to court. If the person continues to harass, has history of violence, then may be it could go to court. POCSO is aggressively in action if it’s SA, that too gets vetted extensively.

                                                      But the maximum available option here is police complaint. Police will basically call that person & ask them to stop harassing.

                                                      Like I mentioned earlier – it’s not worth it. Maximum it’ll do is cater your ego but at the cost of legal fees, running between police, lawyers, court etc.

                                                • #29042 Reply
                                                  Mightybear961
                                                  Participant
                                                    M
                                                    Mightybear961
                                                    PARTICIPANT
                                                    March 24, 2025 at 12:33 am
                                                    File case in consumer court its an easy win.
                                                    Add mental Agony to your statement and write managers name on it you might bit extra on top.

                                                    As for manager he can’t do a thing and you can’t do a thing legally to him. If he says he will send police or he is 45 you are 45 does’t matter

                                                    END

                                                  • #29041 Reply
                                                    Abhaypanda81
                                                    Participant
                                                      A
                                                      Abhaypanda81
                                                      PARTICIPANT
                                                      March 24, 2025 at 4:15 am
                                                      It’s really not worth your time to fight a legal battle. Get refund from Zomato and forget about the incident. It’s really not worth the mental agony it gives when you realise how the system works.

                                                      • #29053 Reply
                                                        Smartgeeta3435
                                                        Participant
                                                          S
                                                          Smartgeeta3435
                                                          OP
                                                          March 24, 2025 at 5:18 am
                                                          the said it’s not their fault and they can’t do anything about it

                                                      • #29040 Reply
                                                        Simranguru453
                                                        Participant
                                                          S
                                                          Simranguru453
                                                          PARTICIPANT
                                                          March 24, 2025 at 6:33 am
                                                          put a harassment, fraud case on them. Prefer a lawyer before.

                                                        • #29039 Reply
                                                          Epicbear275
                                                          Participant
                                                            E
                                                            Epicbear275
                                                            PARTICIPANT
                                                            March 24, 2025 at 7:41 am
                                                            About the ticket fraud – File a complaint against event management company and Zomato district on customer forum website.

                                                            I would suggest record all your calls until this is settled. Also complaining to police about the incidents at the venue might not help much. As individuals you may not have ability to lawyer up as much the opposite parties would have and legal battels are long. Police aren’t always honest and they write anything in chargesheet in such matters (who ever pays them gets the upper hand). So think twice about perusing a legal battle.

                                                          • #29038 Reply
                                                            Cleverbro9225
                                                            Participant
                                                              C
                                                              Cleverbro9225
                                                              PARTICIPANT
                                                              March 24, 2025 at 11:11 am
                                                              Twitter. Tag zomato, district prateek kuhad and Deepinder goyal. Also Police. This should get good attention.

                                                            • #29037 Reply
                                                              Superpanther7209
                                                              Participant
                                                                S
                                                                Superpanther7209
                                                                PARTICIPANT
                                                                March 24, 2025 at 2:21 pm
                                                                I saw your post in the other sub as well

                                                                The ss you posted there clearly mentioned that above 15 years of age, tickets are needed. This DOES NOT mean that you will be able to access vip section as well. It merely means a) kids under 15 get free tickets or b)no kids under 15 allowed

                                                                • #29051 Reply
                                                                  Smartgeeta3435
                                                                  Participant
                                                                    S
                                                                    Smartgeeta3435
                                                                    OP
                                                                    March 24, 2025 at 2:26 pm
                                                                    it was not.

                                                                    • #29066 Reply
                                                                      Superpanther7209
                                                                      Participant
                                                                        S
                                                                        Superpanther7209
                                                                        PARTICIPANT
                                                                        March 24, 2025 at 2:48 pm
                                                                        Share the ticket policy

                                                                        • #29070 Reply
                                                                          Smartgeeta3435
                                                                          Participant
                                                                            S
                                                                            Smartgeeta3435
                                                                            OP
                                                                            March 24, 2025 at 4:31 pm
                                                                            shared

                                                                    • #29036 Reply
                                                                      Braverider4083
                                                                      Participant
                                                                        B
                                                                        Braverider4083
                                                                        PARTICIPANT
                                                                        March 25, 2025 at 6:49 am
                                                                        I know something like that happened to you, OP. But There is a rule in ticket details which says “Age restriction are applicable at the event” .
                                                                        There is an indemnity clause as well.

                                                                      • #29035 Reply
                                                                        Happychaitanya4896
                                                                        Participant
                                                                          H
                                                                          Happychaitanya4896
                                                                          PARTICIPANT
                                                                          March 28, 2025 at 6:46 am
                                                                          You can file a recovery suit in Civil Court for the money of the ticket against the management company and the manager, for both, joint and severeable liability.

                                                                          A consumer case in your district consumer Commission for compensation for mental harassment and unfair trade practices (please ensure all terms and conditions guidelines of the ticket seller agency, T&C of the ticket, organisers etc. to be 100% sure that it was never mentioned that only 21+ persons can attend the VIP section. (You don’t need a lawyer for a Consumer case {CC}

                                                                          Arguably, you can proceed with an FIR for criminal intimation u/s 351 of BNSS against the manager for trying to stop you from trying to avail your ticket. (I say arguable as the police are unlikely to register it for such a situation but nevertheless you have lawful remedy there.

                                                                          My personal opinion would be that you go with filing both a civil suit and a consumer case as you can get a good payout in the CC and additional damages from the civil suit. (Argue that you lost on the experience for which you purchased the ticket in the first place)

                                                                          Goodluck my man!

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