- This topic has 16 replies, 10 voices, and was last updated 1 year, 3 months ago by
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UNeed advice as I just received legal notice to pay compensation for RO machine and asking to pay pending amount of around 20k.
Here’s the story, I rented RO from livpure few years back and duly paid all rentals and last year I decided to end their subscription because I had to shift to different location and there already has RO so no requirement of transfer the RO to new location.
I raised this with customer support and they suggested to transfer ownership to next tenant and I checked with other tenant if they need it and was agreed to transfer the ownership on his name. I shared details over mail for the same as guided by customer support but they don’t take it forward and eventually I had to leave.
After few months they started calling me to return the RO but since I am no longer living there I told them the same. I also advised to go and see if it’s there and check but not sure they did.
One day their customer support ask to return else she will file case and send legal notice. I explained everything as above. She hung up.
Now I have received legal notice froma law firm in whatsapp to pay the amount after like 6 months.
I need advice on this what to do next -
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SI have two ongoing cases where the court has accepted legal notice and even court summons as shared on email and what’s app.
One case is cheque bounce
The other is a civil suit for recovery.Both are at Saket court in delhi.
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IThat’s because you don’t know how to use WhatsApp securely. Guess you still haven’t learnt your lesson.
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RService of legal notice through WhatsApp is a valid mod of service.
Do they have your personal information such as address, adhaar, email id etc? Or do they only have your phone number
You can run the legal notice through the lawyer and ascertain whether it’s worth replying to.
Hope this helps.
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UAs per livpure subscription they may have these details and they can share it with legal team but my question is if they really want to file it for 19k? And I do have in mail sent them already for transfer ownership and also a follow up on that mail as guided by their customer support on call
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RIt is highly unlikely they’d file a case.
Even if they do you have a strong defence.
Would still recommend running the legal notice through a lawyer once. You can also share it with me if comfortable. I’m a practicing lawyer.
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PLivpure is a joke. I wanted to subscribe to their purifier and made a request. After that, I saw many of the legal notices issues when we unsubscribe in the internet and decided not to get their product.
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Fif you have the email where they have asked you to transfer the ownership to the other person, just attach that and send your reply, stating that you did what they asked you to do and from your end your liability was over the moment they asked you to transfer the ownership and they should have followed it through.
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UThe same thing happened to me! I was moving to a new apartment and called them to take back the RO, but no one showed up. I moved out, and a month later, they finally sent someone. I told them I no longer lived there and would call when I visited my old place. When I did call while visiting, no one came again. Now, I’ve received a legal notice, and I have no idea what to do.
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