Moneyview Help🥺

[Asmitapanther590]

A

Asmitapanther590
PARTICIPANT
May 6, 2025 at 11:13 am

I applied for a loan of ₹60,000 through the MoneyView app. The NACH mandate was successfully processed, and the agreement was executed, but no loan amount was disbursed to my bank account. Despite the mandate activation, I have not received any funds. I contacted MoneyView on April 29, 2025, and followed up multiple times via email (on May 1st, 2nd, 4th, and 6th), but I have not received any satisfactory response or resolution. This is a violation of the loan terms, and I am facing financial stress due to the delay and lack of transparency.

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[Quickguy7276]

Q

Quickguy7276
PARTICIPANT
May 6, 2025 at 1:32 pm

Lawyer here. Multiple options are available:

1. Banking Ombudsman then escalation/Appeal.

2. Legal Notice.

3. Consumer Grievance/Complaint.

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[Asmitapanther590]

A

Asmitapanther590
OP
May 6, 2025 at 2:09 pm

I have filled a rbi cma to this company

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[Quickguy7276]

Q

Quickguy7276
PARTICIPANT
May 6, 2025 at 2:24 pm

Do you mean CMS here? [https://cms.rbi.org.in/cms/indexpage.html#eng](https://cms.rbi.org.in/cms/indexpage.html#eng)

I must add that prior to complaining to the RBI, it is necessary to file a Complaint with the Bank first.

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[Asmitapanther590]

A

Asmitapanther590
OP
May 6, 2025 at 2:35 pm

Which bank? the one I choose for nach mandate or

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[Quickguy7276]

Q

Quickguy7276
PARTICIPANT
May 6, 2025 at 2:56 pm

Whichever Bank/NBFC MoneyView works with.

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