- This topic has 14 replies, 9 voices, and was last updated 1 year, 2 months ago by
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MSo, an older member of my family was trying to contact aquagaurd service and one person impersonated as customer service and in short he scooped in 60k rupees through Google pay.
I have already contact the cycbercrime helpline(1930), Reported to bank, Reported to Google Pay and bhim upi. Raised compliant with my bank branch.
What are the next steps i should ensure and get the amount back.
Should a escalate to the rbi ombudsman and fordge a fir and a petition on court to account freeze and account reverse?
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ABanks won’t reverse this. Your family member himself transferred the money. The bank does not have any liability unless UPI transfer was disabled and they still allowed it. Or, if your family had specific insurance to protect this kind of fraud.
The only hope is if cyber police can catch the culprit and recover the money, but the chances of the former are low and the latter even lower.
Sorry to be the bearer of bad news, but these are the facts. I had a family member who was scammed too.
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AThat is after they have tracked the proceeds of crime to that account. The funds frozen are usually those of secondary or tertiary receipts who were involved in crypto transactions etc. It would be days, if not weeks or months, after the crime. No scammer is going to leave funds in an account the victim transferred to for more than a few minutes.
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SLodge a FIR as soon as possible so police can trace the chain of accounts it’s transferred further and block some money out of the proceeds.
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SThat’s good.Keep in touch with the Investigating officer and get regular updates. Hope that your money is traced and blocked.
Post that you need to file for return of property and get a court order to transfer the same to other bank account.
Where are you from?
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SOnce some random person had sent me 50rs by mistake & it got reversed in 2 days !
Even “50” friggin rs. the person was able to get it reversed.
Just putting this out here. -
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MFirst of all, NPCI doesn’t have any rights to reverse the money. I’ve also faced same kinda situation. My bank raised a chargeback request to NPCI then NPCI forwarded the same request to beneficiary bank. Now, until the beneficiary bank will get not approval from their customer. They can’t reverse the money. Chargeback TAT is 27 working days. Now, as you are stating that he is a scammer. No luck brother, you won’t be able to get your money back as he will not provide his consent and bank can’t do anything in that case. Overall result you won’t get anything just wastage of time and energy!! Better to invest somewhere else..
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SYou won’t get any money back from the bank, as everything was done from your end. You can file a police complaint, but that’s about it.
One of my friends was expecting a chequebook from HDFC. Since he had listed his office address and was about to go on leave for a few days, he searched for the Bluedart customer care number on Google. Unfortunately, the number he found was a fake one.
When he called, the person on the other side asked him to pay ₹10 for same-day delivery and sent him a link. My friend clicked the link, entered his UPI ID, and unknowingly entered his UPI PIN on a page that was cleverly designed just to capture it.(store in DB from page wala UI)
While he was still on the call, within 2 minutes, around 96 thousand was stolen from his account, transaction by transaction. Fortunately, his transaction limit was 1 lakh rupe.
He filed a complaint, but the cyber police told him that while they would accept it, they likely wouldn’t be able to recover the money because all the actions were carried out voluntarily by him.
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