- This topic has 9 replies, 6 voices, and was last updated 1 year, 2 months ago by
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DOn April 4 in Ghaziabad (Kotavli Nagar), I booked a Rapido cab. Midway, the driver—clearly drunk—started threatening us: “Mai mar jaunga, sabko maar dunga, koi nahi bachega.” He locked the doors and drove like a maniac near Mahamaya Flyover.
I was in the backseat and had to pull the handbrake to stop the car before we could escape. Had I not, we might be dead. I have the invoice, call recordings with Rapido, and a written complaint. But police were apathetic and Rapido has done nothing.
What legal action can I take against both the driver, Rapido, and the police for negligence? Can I escalate it to NHRC or somewhere else?
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DKept cross questioning, asked to go from one station to other, wasnt ready to do anything
Then we called 112 he helped us and we write a letter
Literally they did nothing and asked to come the next day and locked up the police station and they went home..-
DYou must take strict legal action against the police as well as against Rapido, as it would have costed you your life, had you not shown some bravery..I’m sure the Court of law will come to your rescue. For any kind assistance/advise that you may ever need in this matter, please feel free to reach out.
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SThis is extremely serious and you’ve shown great presence of mind. You can file a criminal complaint under IPC sections for criminal intimidation, endangerment, and wrongful restraint. A writ petition against police inaction and a consumer complaint against Rapido for negligence are also viable. Escalation to NHRC or even the State Human Rights Commission is absolutely possible given the police apathy. I’ve handled sensitive matters like this before—happy to assist you end-to-end if you’d like to take this forward formally.
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LMail your complaint to them and your area’s SP, visit the concerned Thana and take a copy of the FIR.
If you feel that no action is being taken then file an RTI asking for updates on your case. This should be enough.
If none of these help then your best option is to approach the court directly. Your lawyer will handle it from there.
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MFrom constable to commissioner everyone’s sole objective is to increase their wealth by any means. Don’t expect anything from the police unless you can bribe them. Move on!
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