National Consumer Helpline: Filed a grievance, no traction. Now what?

[Coolthinker882]

C

Coolthinker882
PARTICIPANT
April 7, 2025 at 7:28 pm

I filed a grievance with NCH in the month of Jan, and I do see notes like “Grievance has been emailed” and “Sent reminder email to company” etc. Now, there is no traction.

What happens now? What do I do? If this goes nowhere, I will lose a lot of money.

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[Happyshark11]

H

Happyshark11
PARTICIPANT
April 7, 2025 at 9:35 pm

Send legal notice and file a consumer complaint.

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[Coolthinker882]

C

Coolthinker882
OP
April 8, 2025 at 3:31 am

OK sure! I will do that

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[Desiknight9081]

D

Desiknight9081
PARTICIPANT
April 8, 2025 at 12:12 am

You can reach out to them one last time, stating how the delay is adding to your grievances and that any further delay will leave you with no other option but to sue the company. If they don’t revert within a reasonable period, you should send a legal notice and file a consumer complaint.

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[Coolthinker882]

C

Coolthinker882
OP
April 8, 2025 at 3:32 am

Thanks, I will do that

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