Need help regarding warranty on my treadmill

[Quickrider5207]

Q

Quickrider5207
PARTICIPANT
March 16, 2025 at 3:16 pm

I purchased a treadmill from Durafit in 2023 , Few months after purchase it started showing problems, called customer care they issued parts and the issue got resolved.

Few months ago its main motor and pcb failed.
I contacted customer they said ur product is in warranty, we will send you the motor and pcb.

But its been 1 month since this talk and they are just passing time on me, i have literally called them 10 times till now , every time they say “team is working on it”, “you will get tracking number today”, etc etc.

I am literally tired of there bullsh.. So i want to know where can i complain and what can i do to get my issue resolved ??

Thankyou

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[Lavanyapanda662]

L

Lavanyapanda662
PARTICIPANT
March 16, 2025 at 4:22 pm

I’m a lawyer in high court of Delhi.
It’s clearly a case for deficiency of service.
Send a legal notice to Durafit. If they fail to respond, file a consumer complaint.

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[Quickrider5207]

Q

Quickrider5207
OP
March 16, 2025 at 4:38 pm

Thankyou sir, can you please tell me what will be the charges in general and procedure to send LEGAL notice to a company??

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[Ashishmaster940]

A

Ashishmaster940
PARTICIPANT
March 17, 2025 at 10:25 am

Legal notice and consumer complaint

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[Quickrider5207]

Q

Quickrider5207
OP
March 17, 2025 at 3:37 pm

Ok sir

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