Need help with a prepaid online order that wasn’t delivered but marked so! (Pls help, broke college student – ordered a gift for my boyf 🥲)

[User_dcc8fea3]

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User_dcc8fea3
PARTICIPANT
January 27, 2025 at 8:44 am

I placed an order on bewakoof – deliver partner Delhivery. The order was supposed to be delivered on Jan 14th, but was marked delivered on the same date & the person I ordered it for, did not receive the package. Since it was a local holiday (pongal) i escalated it to delhivery the next day by creating multiple tickets. After a lot of back and forth, they declared the parcel as lost day before yesterday. I immediately escalated it to bewakoof but this is their reply -“As per our policy, any issues need to be escalated within 72 hours of delivery. Unfortunately, as the timeline has passed, we won’t be able to proceed with the investigation.
We apologize for any inconvenience this may have caused and appreciate your understanding”. How can I proceed with this!

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[Braveseeker242]

B

Braveseeker242
PARTICIPANT
January 27, 2025 at 9:00 am

register complaint on NCH app and PG portal

Stick to Amazon only. Avoid all other e-commerce sites.

Do check out r/fuckFlipkart

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