- This topic has 1 reply, 2 voices, and was last updated 1 year, 5 months ago by
.
-
Posts
-
-
UHi Reddit,
I’m seeking legal advice on an issue I’ve been facing with Jio Fiber. Back in April 2024, I disconnected my Jio fiber connection due to prolonged internet issues (the connection was down for over a week, Despite making multiple complaints they couldn’t resolve it). I returned the modem to the Jio representative within my billing period and received SMS confirmation for both the disconnection and modem collection.
Fast forward to December 2024, Jio suddenly raised a baseless bill and has been relentlessly calling me to pay it without providing any explanation. I’ve been fighting this since December 7th. I’ve sent emails, called customer care multiple times, and even reached out on Twitter, explaining the situation to countless representatives. Every time I was assured the issue was escalated, but no resolution has been provided to date.
I’m extremely frustrated and angry at this point. I’m tired of repeating myself and wasting my time explaining this to new representatives every time.
Has anyone faced similar issues with Jio or any other service provider? What can I do to resolve this? Any advice or guidance on how to proceed would be greatly appreciated.
Thank you in advance for your help!
-
-
