Need suggestions and help

[User_f396d9b1]

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User_f396d9b1
PARTICIPANT
January 27, 2025 at 10:27 am

Last monday i was travelling to Mumbai from Bangalore and decided to visit Bastian Bandra with my +1.

The staff was already arrogant for getting a table, placing order and everything and upon that i had clearly mentioned i want everything veg and dont even need mushrooms(I’m a Jain)
But even after explicitly instructing the waiter, they served me non veg food and i consumed 2-3 bite’s before realising and the waiter also came and informed that its non veg.

We had quite a scene there and it was late
Around 12:30
I decided to continue the matter in morning ad the manager literally begged me, but i never agreed to let it go
I took his number and everything but he’s dodging my calls now and i am back in Bangalore.
I want to take serious actions against them.
Please help

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[User_60912f70]

U

User_60912f70
PARTICIPANT
January 27, 2025 at 10:39 am

What do you want to do? The manager can’t be jailed for this. All you can get is written apology and/or money to cover for your emotional damage and harassment. For the latter you need to file a case and go through the legal route.

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[User_f396d9b1]

U

User_f396d9b1
OP
January 27, 2025 at 1:49 pm

I have heard people suing restaurants big time, is that possible?
I dont have much time on my hands tho!

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[User_60912f70]

U

User_60912f70
PARTICIPANT
January 27, 2025 at 1:51 pm

When I mentioned monetary compensation that’s what I meant. You need to sue them for this.

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[User_f396d9b1]

U

User_f396d9b1
OP
January 28, 2025 at 4:13 am

Would that be a lengthy process?
Taking a lot of time and energy?

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[User_60912f70]

U

User_60912f70
PARTICIPANT
January 28, 2025 at 5:46 am

I think so. Once you sue them, both the parties will have to appear at the court and go through the usual proceedings. Given the current state and speed of the courts this might take a while. Also be ready to hire a good lawyer.

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[User_898cdd0c]

U

User_898cdd0c
PARTICIPANT
January 27, 2025 at 11:09 am

Manager begging you may be the most you get out of this. Nobody will go to jail. Extracting monetary damages will cost you time and money. NAL.

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[User_f396d9b1]

U

User_f396d9b1
OP
January 27, 2025 at 1:50 pm

Hmm. I’ve got money but no time and mood to do something like that.
But i still want them to face some level of consequences

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[User_8b211665]

U

User_8b211665
PARTICIPANT
January 27, 2025 at 1:32 pm

Maybe an operational mistake at best , the most you can get is putting up a complaint with the local restaurant association and trying to solicit a response to get restaurants to have more clarity on the dietary status of the consumer .

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[User_f396d9b1]

U

User_f396d9b1
OP
January 27, 2025 at 1:50 pm

But the restaurant is based in Mumbai and i am here in Bangalore now!

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