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BSo my friend got into a scam related to call girls and foolishly sent approx 18k inr to scammer through phonepe. He didn’t told about this to anyone in family and I am the only one he has told. Also he is a minor …will turn 18 in 2 months. After the scam he has complained on phonepe support and cyber cell and they have hold the payment. Is there any way he can get that money returned? Also what actions he can take further against scammer without involving the parents.
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KStep 1. Recovery of the Money
Since the scammer’s account has been flagged or frozen by PhonePe and reported to Cyber Cell, there is a good chance the money can be recovered if the funds haven’t been withdrawn yet. Here’s what to do:
Steps to Take Immediately:
Follow up with PhonePe support – Request a written update or ticket number. If funds are still on hold, request a refund to the sender’s account.
Cyber Crime Portal Follow-Up – Visit: https://cybercrime.gov.in (India’s national cybercrime reporting portal).
Log in using the complaint ID.
Track the status or update the complaint with more details (screenshots, UTR number, chat proof, etc.).
> Minor or not, since the transaction is traceable and reported quickly, this is the best scenario for possible recovery.
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2. Legal Position for a Minor
Since he is under 18, the law considers him a minor and offers additional protection.
He can file a complaint as a victim through the cybercrime portal without parental consent.
But to take formal legal action (like FIR), he may need a guardian or responsible adult (could be you or a teacher) to help with the process.
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3. Additional Actions He Can Take
a. Collect All Evidence
Screenshots of chats, payment confirmations, scammer’s profile, and phone number.
Note exact date, time, and amount of transaction.
b. Report the Phone Number
Use Truecaller or Google to check if others have reported the number.
Report the number via TRAI DND services.
c. FIR (Only if Needed)
If the scam amount isn’t returned and he wants to pursue further, an FIR can be filed under:
Section 66D IT Act – Impersonation using computer resources.
Section 420 IPC – Cheating and dishonestly inducing delivery of property.
But for this, a guardian may be required legally to file on his behalf, or at least accompany him.
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