Received expired bisuits from swiggy instamart

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    • #4908 Reply
      Gaganthinker475
      Participant
        G
        Gaganthinker475
        PARTICIPANT
        April 30, 2025 at 5:11 pm
        I ordered grovery through swiggy instamart. One of the item from it that is bisuit is broken and expired.

        Can I file a legal suit on them? Or what damages can I claim from them?

      • #4913 Reply
        Indianabhijeet8238
        Participant
          I
          Indianabhijeet8238
          PARTICIPANT
          April 30, 2025 at 5:28 pm
          you can file under Consumer Protection Act

        • #4912 Reply
          Prozoya2132
          Participant
            P
            Prozoya2132
            PARTICIPANT
            April 30, 2025 at 5:28 pm
            Bhai pehle inquiry Krle Swiggy walo se ki sidha money extortion ka plan banaya hai?

            • #4914 Reply
              Gaganthinker475
              Participant
                G
                Gaganthinker475
                OP
                April 30, 2025 at 5:31 pm
                Sidha money extortion 😁😁

                Koi scope h?

                • #4915 Reply
                  Prozoya2132
                  Participant
                    P
                    Prozoya2132
                    PARTICIPANT
                    April 30, 2025 at 5:37 pm
                    Bhot scope hai biscuit ka death certificate banwa le fir kaam shuru krte h

              • #4911 Reply
                Ananyaguru69
                Participant
                  A
                  Ananyaguru69
                  PARTICIPANT
                  April 30, 2025 at 5:40 pm
                  Lawyer here
                  File your complaint case before district consumer commission

                • #4910 Reply
                  Mightyeagle5724
                  Participant
                    M
                    Mightyeagle5724
                    PARTICIPANT
                    April 30, 2025 at 6:04 pm
                    btw can someone explain, how he/she can prove that.

                  • #4909 Reply
                    Fiercejigar8322
                    Participant
                      F
                      Fiercejigar8322
                      PARTICIPANT
                      April 30, 2025 at 6:42 pm
                      I’m sorry to hear about your experience. Here’s what you can do:

                      1. **Gather Evidence**: Take clear photos of the expired and broken biscuits, showing the expiry date.

                      2. **Contact Swiggy Support**: Reach out through the app or website with your complaint and evidence. They might offer a refund or replacement.

                      3. **Consumer Helpline**: If unsatisfied, file a complaint on the Consumer Helpline Portal at https://consumerhelpline.gov.in.

                      4. **Legal Action**: Consider approaching your local District Consumer Forum if the issue persists. Under the Consumer Protection Act, 2019, you can seek compensation for defective goods.

                      5. **Documents Needed**: Keep a copy of your purchase receipt, communication with Swiggy, and photos.

                      This approach should help you either get a refund or escalate the matter.

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