The Man Company refunding cancelled order in giftcard instead of money

[Calmhawk6365]

C

Calmhawk6365
PARTICIPANT
February 21, 2025 at 7:26 am

I placed an order with The Man company yesterday but then I got to know that their products aren’t that good. I quickly send an email to the support for cancelling the order. Today their support sent me an email asking for a reason of cancellation and notifying the the refund will be issued in form of a giftcard without providing any other options. Are they legally allowed to issue refunds in terms of only giftcards? Is there a way I can get my money back?

Share

[Superfalcon1999]

S

Superfalcon1999
PARTICIPANT
February 21, 2025 at 9:26 am

No they cant. Ask them politely that credit it back to the original payment method and no gift cards. Mostly 99.9999% they will do it, if not file grievance or something like that

Share

[Author]

Posts