Threats of legal notice by a popular bike rental

[User_2d5ff4b3]

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User_2d5ff4b3
PARTICIPANT
January 21, 2025 at 8:27 am

Hey guys. I had rented a scooter from Royal Brothers in Coorg about a week ago. While driving I took excessive care not to break the speed limit or to scratch the vehicle and had returned the vehicle as planned. At the time of return I always ask two times if everything is alright just to be sure. I did the same and the Royal Brothers representative ensured me everything was fine and no scratches or dents had happened. However a week later that is yesterday i receive a call from Royal Brothers asking me for the video which i have took of the scooter before i rented it. I could not send the video as one of my friends took it and he was unreachable at the moment. Hence i replied i am unable to find the video. Today i receive another call from another person accusing me of damaging the scooter and applying stickers on it , asking me for Rs.2500 . When i denied he said he will send a legal notice and cut the call angrily.

My doubt is will i be held accountable for the damage even when i didnt do it? Are there any further legal implications ? Their T&C does say that damage cost will be recovered on the spot. Please help.
Thank you.

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[Mightyfalcon9189]

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Mightyfalcon9189
PARTICIPANT
January 21, 2025 at 8:41 am

U have the video now or not?

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[User_2d5ff4b3]

U

User_2d5ff4b3
OP
January 21, 2025 at 8:59 am

Yes I do have the video pre-rent. But since everything was okay i didnt capture any video post-rent.

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[Mightyfalcon9189]

M

Mightyfalcon9189
PARTICIPANT
January 21, 2025 at 9:01 am

What is the day gap between you returning the vehicle and getting the call from their end.

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[User_2d5ff4b3]

U

User_2d5ff4b3
OP
January 21, 2025 at 9:02 am

More than a week. About 8 days.

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[Mightyfalcon9189]

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Mightyfalcon9189
PARTICIPANT
January 21, 2025 at 9:05 am

Look first of all, they won’t do anything because it would cost much more for a legal notice than the amount they have asked. You need to be relaxed. Nothing will happen, and you have strong point to defend yourself, that video and this time gap are considerable enough to prove your point. Just chill and live your life. If they still harrass you, file a complaint in nearby police station.

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[User_2d5ff4b3]

U

User_2d5ff4b3
OP
January 21, 2025 at 9:07 am

Noted. Thank you.

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[Mightyfalcon9189]

M

Mightyfalcon9189
PARTICIPANT
January 21, 2025 at 9:09 am

👍.

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[User_666da7c9]

U

User_666da7c9
PARTICIPANT
January 21, 2025 at 8:44 am

Let them do their jam.

Respond to the legal notice when it arrives.

A legal notice costs more than 2.5 k brother

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[Happydude3826]

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Happydude3826
PARTICIPANT
January 21, 2025 at 8:56 am

Have you taken a video pre / post return ? If so, you can always deny it.

When I rented a bike in Mysore, I took a detailed video before delivery and after delivery.

They first wanted to check if you have a proof before threatening you. Ensure you get hold of the video, but don’t share it.

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[User_2d5ff4b3]

U

User_2d5ff4b3
OP
January 21, 2025 at 9:01 am

i only have the video which i took before renting. Ill keep this in mind. Thank you

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[Indianshivansh3984]

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Indianshivansh3984
PARTICIPANT
January 21, 2025 at 9:29 am

Do not be intimidated by their delayed claim, violation of their own T&C, factored with the principle of estoppel and promissory estoppel, and attempts to shift the burden of proof.
Even if they were to file a suit against you, it would not hold any grounds and would be dismissed.

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[Bravetulsi3717]

B

Bravetulsi3717
PARTICIPANT
January 21, 2025 at 10:40 am

When you return the bike , theyll have taken photos right , ask them to check it themselves , and tell them to verify .

Also ask them to send those pics to you and verify time / date from photos

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[Soniaeagle333]

S

Soniaeagle333
PARTICIPANT
January 21, 2025 at 10:47 am

I have made habit of always recording everything before/after picking/opening. Also my phone voice recorder is always on for all calls.

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