I took an Allen course for Class 12 through a loan from Bajaj Finance. Their representatives were in the Allen office itself.
I later canceled the course and got a UTR number from Allen confirming the refund. But Bajaj Finance won’t stop the EMIs without an official email from Allen.
Issue: Out of 10 EMIs, 2 were deducted on day one, and I’ve paid 3 more— all totaling around ₹60,000. As per Allen’s policy, only ₹20,000 should have been deducted. My next EMI is due on the 2nd, but neither Allen nor Bajaj is helping.
Who do I take legal action against? How do I escalate this to consumer court? Need urgent guidance!