US to India money transfer via 3rd party App – money is stuck

[Fierceeagle8722]

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Fierceeagle8722
PARTICIPANT
April 23, 2025 at 6:18 am

I was using Abound (a TOI app) to transfer money from USA to India, it has worked fine for me for past 1-2 years but with my latest transaction my money is stuck with Abound app, they aren’t delivering money saying it’s a banking issue. They didn’t do anything until I reached out to them after a month of not receiving money in India. When I follow up with them, they keep saying1-2 business days they will resolve and/or get back but no resolution yet after 40-45 business days. Please suggest what could be done to get escalate this and get it resolved? TIA.

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[Sarikahero828]

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Sarikahero828
PARTICIPANT
April 23, 2025 at 1:47 pm

>Why is there a delay in returning my funds?

>Since May 8th, 2024 banking & remittance services at Abound have been impacted due to on-going legal issues between our service providers Evolve Bank & Trust, Lineage Bank and Synapse Brokerage LLC.

>As a result we are unable to initiate return of funds at this time since our access has been limited as well

Payment and Deposits Update

You probably gonna have to pursue legal measures from whichever jurisdiction applies

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[Silentrajnish997]

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Silentrajnish997
PARTICIPANT
April 23, 2025 at 2:07 pm

Approach your bank in US and initiating a fraud investigation. And stop using them. Use Xoom.

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