Am I responsible for theft in my turf box?

[Kanakshark304]

K

Kanakshark304
PARTICIPANT
April 27, 2025 at 6:25 am

We own turf cricket in Surat. My customer’s phone got stolen and we have camera installed but not sure they are working or not since there is some errors on connecting them with mobile.
Are we responsible for this?
He is threatening us of filing an FIR.

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[Ayushiguy38]

A

Ayushiguy38
PARTICIPANT
April 27, 2025 at 6:33 am

Supreme Court advocate here:

All of this depends entirely on the level of care that was advertised and exercised by you. If the belongings were left in your care, you’re responsible. If they are not in your care, you are not responsible. It might be called upon question whether you took all reasonable steps to ensure theft preention.
What is going to happen in your case will depend entirely upon the material facts of your case.

I would advise you to compensate the person and throw in a gift voucher and put this matter to rest. Following this, put up sign boards that say thay you are not responsible for the belongings of your guests; this will insulate you from such claims down the line. Lastly, make sure your cameras are working. If they aren’t, it’s just bad business practice. Do the right thing and focus on maintaining the goodwill of your customers.

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