APML lost my AC Pipe and is giving negligible refund

[Happythinker6850]

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Happythinker6850
PARTICIPANT
March 15, 2025 at 11:24 am

Agarwal Packers n Movers lost my AC pipe of 6k and despite insurance – are not giving me any refund.

They initially promised to locate and provide it – now they are citing they cannot find it and INR 500 is the best they can offer in absence of bill (it was purchased years ago)

I can request CCTV footage from society to prove its approx length and with current market rate it should be in b/w INR 6000-6500. Can someone advise me what could be best remedy for me?

Dont want to leave them thinking they can just scam anyone.

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[Desikajal6265]

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Desikajal6265
PARTICIPANT
March 15, 2025 at 11:28 am

If you bought their transit insurance, you must have filled value against each item being transported. Apml is liable to only pay you what you put as the value for the AC pipe in their insurance item sheet. Can’t do much more about it , I think

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[Happythinker6850]

H

Happythinker6850
OP
March 15, 2025 at 11:31 am

I had put 10,000 there for AC outdoor unit. Still they are providing only 500.

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[Desikajal6265]

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Desikajal6265
PARTICIPANT
March 15, 2025 at 11:33 am

I feel you bro. Ac pipes are costly. Was there separate valuation for the pipe? If not, I guess you would have to work your charm / bully to try to extract as much as you can

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[Happythinker6850]

H

Happythinker6850
OP
March 15, 2025 at 11:35 am

No, they put just AC indoor and AC outdoor. 10k on each. Any tips?

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[Desikajal6265]

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Desikajal6265
PARTICIPANT
March 15, 2025 at 12:48 pm

In that case, reasonable chance of getting higher than the 500 they are offering. All up to your convincing power and negotiation, I would suggest 70:30 split of the outdoor unit to AC pipe. So try to get at least 3k for the pipes

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