As a consumer what can I do in this case

[User_7b3db074]

U

User_7b3db074
PARTICIPANT
March 8, 2025 at 6:50 pm

I went to a reputed hospital in Delhi for a consultation with a doctor. The doctor advised me to undergo a series of tests to reach a conclusion and recommend the appropriate medication. To avoid any hassle, I went to the hospital’s billing desk and booked all the tests as advised.

The hospital fully owns these labs, and they operate under the hospital’s brand name. I received my reports in the evening, and out of curiosity, I visited the lab’s website to compare the prices I had paid with those listed online. To my surprise, I discovered that the hospital had overcharged me by ₹3,000 by manipulating the test prices.

What can I do in this situation? Is there any way to get my hard-earned money back?

**For those who don’t want to read the full paragraph:**
The hospital overcharged me ₹3,000 for lab tests compared to the prices listed online. Is there any way to get my money back?

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[Quickguru4523]

Q

Quickguru4523
PARTICIPANT
March 9, 2025 at 3:39 am

Yes you can send them a legal notice and file a complaint with the consumer court but if the hospital doesn’t reimburse you against notice filing a court case would take more money to recover the rs 3000

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[Lavanyapanda662]

L

Lavanyapanda662
PARTICIPANT
March 14, 2025 at 7:11 pm

Lawyer here. Send a legal notice. Wait for their reply. If No reply comes, go to consumer court and ask 3k along with interest, 50k mental harassment and litigation cost

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