“My father’s pension account was on hold for two months due to two loans marked as NPA. We recently cleared one loan and requested the bank to convert the second loan into EMIs. However, the bank still has the account on hold, stating that there’s a third loan taken by my brother-in-law (where my father is the guarantor), and it’s also an NPA. They’re saying the account will remain on hold until this loan is cleared.
Is this legally valid? Can the bank keep a pension account on hold indefinitely due to a guarantor loan? What steps can we take to resolve this issue? Any advice or similar experiences would be greatly appreciated!”